Luxury Lodge Operations Manager
1 month ago
The Royal Portfolio is a luxury hospitality group that offers exceptional guest experiences at its properties across South Africa.
Salary: R600,000 - R700,000 per annumThis is an estimated annual salary range based on industry standards and the location of the property.
Job Description:Key Responsibilities- Manage and control daily lodge operations to ensure high levels of guest satisfaction.
- Oversee health and safety protocols throughout the lodge.
- Communicate effectively with all departments to anticipate and cater to guest needs.
- Be the point of contact for guests and provide exceptional service.
- Guide agents and journalists around the property as needed.
- Tertiary qualification in Hospitality (required).
- 5 years' experience in a luxury establishment (required).
- 3 years' lodge management experience (required).
- Strong English verbal and written communication skills.
- Experience with systems such as Micros and Opera is beneficial.
- A driver's license is essential.
- A competitive salary package.
- The opportunity to work with a luxury hospitality group.
- South African citizenship or a valid work permit is required.
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