Automotive Incident Manager

19 hours ago


Germiston, Gauteng, South Africa Cre8work Full time

About Cre8work:

We are a dynamic company seeking a highly organized and efficient Automotive Incident Manager to join our team. In this role, you will be responsible for managing and coordinating roadside assistance and incident services for our clients.

Key Responsibilities:

  • Response Coordination: Receive and manage incoming incident calls, assess the situation, and dispatch the appropriate assistance quickly and efficiently.
  • Resource Management: Monitor the availability and location of service vehicles and allocate resources to ensure minimal downtime.
  • Communication: Maintain clear and ongoing communication with clients, technicians, and service providers, updating all parties on arrival times, job progress, and any delays.
  • Problem-Solving: Analyze incident situations to determine the best course of action, utilizing knowledge of mechanical and logistical processes.
  • Documentation: Accurately log call details, job status, and completion times into the tracking system, ensuring records are up-to-date and complete.
  • Customer Service: Provide a high standard of customer service, demonstrating empathy, professionalism, and patience, especially during high-pressure situations.

Job Requirements:

  • Experience: Previous experience as an Automotive Incident Manager or similar role in the automotive or transportation industry is highly desirable.
  • Knowledge: Familiarity with vehicle mechanics, incident procedures, and dispatch systems.
  • Skills: Strong organizational skills, excellent verbal communication, and the ability to multitask under pressure.
  • Technical Proficiency: Comfortable using dispatch software, GPS, and tracking systems.
  • Availability: Willingness to work flexible hours, including weekends and evenings if needed.

Salary:

The estimated salary for this position is around $60,000 - $80,000 per year, depending on location and experience.

Benefits:

Cre8work offers a competitive benefits package, including health insurance, retirement plans, and paid time off.



  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Commercial Vehicle Parts Sales ManagerWe are seeking an experienced Commercial Vehicle Parts Sales Manager to join our team at Select Motor Recruitment.Key Responsibilities:Monitor and analyze parts sales performance and trends.Develop and implement sales schemes for parts sales.Secure approval for sales schemes and roll them out to channel...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    About UsSelect Motor Recruitment is a leading recruitment agency specializing in the automotive industry.Salary and BenefitsThe estimated annual salary for this position is R 850,000 - R 1,050,000, dependent on experience and qualifications. In addition to a competitive salary, we offer excellent benefits, including comprehensive health insurance and...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    About the Job:We are seeking a skilled Bookkeeper to work with our client in the Automotive Industry. The ideal candidate will have experience in General Data Capturing, Book balancing, and preparing sundry invoices.Duties and Responsibilities:General Data Capturing and entry into the systemBalance the books and prepare financial statementsPrepare and send...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Automotive Parts Sales ProfessionalJob Summary: We are seeking an experienced Commercial Vehicle Parts Sales Manager to join our team at Select Motor Recruitment. The ideal candidate will have a strong background in parts sales, excellent communication skills, and the ability to motivate and manage sales teams.Key Responsibilities:Develop and...


  • Germiston, Gauteng, South Africa Jean Fowlds Consultancy Full time

    Job Title: SHEQ ManagerCompany: Jean Fowlds ConsultancyAs a SHEQ Manager, you will be responsible for managing SHEQ risks, ensuring all incidents are reported and investigated, and maintaining compliance with all applicable laws and regulations.Key Responsibilities:Manage SHEQ risks and develop strategies to mitigate themInvestigate and report all incidents...


  • Germiston, Gauteng, South Africa SiG Labour Corporate Full time

    Main ResponsibilitiesRELATIONSHIPS AND PERSONAL ACTIVITIESResponsible for maintaining strong relationships with various stakeholders, including vehicle manufacturers, banks, insurance companies, and other professional organizations.Liaise with external representatives and suppliers to ensure seamless business operations.CUSTOMER SERVICE AND...


  • Germiston, Gauteng, South Africa Hlabahlosile Full time

    AUTOMOTIVE (TYRE) INDUSTRY:We are seeking a highly experienced National Warehouse Executive to lead our warehouse operations and distribution team.The ideal candidate will have at least 5 years of management experience and knowledge of the tyre industry.Key responsibilities include:Managing stores and distribution operationsOverseeing the implementation of...


  • Germiston, Gauteng, South Africa Jean Fowlds Consultancy Full time

    Job Title: SHEQ ManagerThe SHEQ Manager will be responsible for managing SHEQ risks and ensuring that all incidents relevant to SHEQ are reported, investigated, corrected and learnings disseminated. This role will ensure that all incidents are reported to the correct stakeholders in terms of all contractual agreements and legal obligations.The SHEQ Manager...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    We are seeking an experienced Commercial Vehicle Parts Sales Team Lead to join our team at Select Motor Recruitment. This is a critical role that requires a strong understanding of the automotive industry, excellent sales and leadership skills, and the ability to work effectively with customers and colleagues.Key Responsibilities:Sell commercial vehicle...


  • Germiston, Gauteng, South Africa ZF Group Full time

    Req ID | ZF Commercial Vehicle Distribution South Africa (Pty) Ltd.We are seeking a skilled Sales Representative to join our Aftermarket Commercial Vehicles team in Johannesburg. As a key member of our dynamic customer-centric team, you will be responsible for developing business relationships with CV IAM customers to promote the sale of ZF parts in the IAM...


  • Germiston, Gauteng, South Africa Shell Full time

    Job SummaryThe Shell Sarnia Refinery is seeking a highly skilled Economics and Scheduling Manager to lead hydrocarbon planning and scheduling activities. This role will involve managing refinery production plans, optimizing intake and unit production, and collaborating with stakeholders to achieve business objectives.Key ResponsibilitiesDevelop and implement...


  • Germiston, Gauteng, South Africa Shell Full time

    Job Title: Economics and Scheduling ManagerShell is seeking an experienced Economics and Scheduling Manager to join our team at the Sarnia Refinery. As a key member of our leadership team, you will be responsible for managing hydrocarbon planning and scheduling activities to optimize refinery production plans and ensure alignment with business objectives.Key...


  • Germiston, Gauteng, South Africa Hlabahlosile Full time

    Job Title: Senior Tracking SupervisorAbout the Role:We are seeking a highly skilled and experienced Senior Tracking Supervisor to join our team at Hlabahlosile. As a key member of our operations team, you will be responsible for ensuring the safe and efficient tracking of vehicles and cargo in the automotive trucking industry.Key Responsibilities:Track...

  • Account Manager

    3 weeks ago


    Germiston, Gauteng, South Africa RPO Recruitment Full time

    RPO Recruitment is seeking a dedicated and experienced Account Manager to join their clients team who is a leading distributor of an extensive range of high quality chemical raw materials for the manufacturing sector.As a key member of the sales team, you will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and...

  • Production Manager

    4 weeks ago


    Germiston, Gauteng, South Africa ACB Consulting Full time

    Job Title: Production ManagerACB Consulting is seeking a highly skilled and experienced Production Manager to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our High Chrome ball plant, ensuring that high-quality products are produced efficiently and effectively.Key Responsibilities:Control...


  • Germiston, Gauteng, South Africa RPO Recruitment Full time

    About the RoleRPO Recruitment is seeking a highly skilled and experienced Business Development Manager to join their clients team, a leading distributor of high-quality chemical raw materials for the manufacturing sector.As a Business Development Manager, you will be responsible for managing and nurturing client relationships, ensuring customer satisfaction,...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Commercial Vehicle Parts Sales Team LeadRemuneration: R25 000.00Purpose Of The Job:Our client is seeking an experienced Commercial Vehicle Parts Sales Team Lead to join their team.Duties:Sell parts to repair defects and meet customer needs efficiently.Ensure accurate first quotations.Listen to customers' explanations and have a clear understanding...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: Commercial Vehicle Parts Sales Team LeadWe are seeking an experienced Commercial Vehicle Parts Sales Team Lead to join our team at Select Motor Recruitment.Job Summary:The successful candidate will be responsible for leading the sales team in the commercial vehicle parts department, ensuring excellent customer service, and driving sales growth.Key...


  • Germiston, Gauteng, South Africa Select Motor Recruitment Full time

    Role OverviewThis position requires an individual with strong commercial vehicle parts sales experience, focusing on leading a team to achieve sales targets and maintain customer satisfaction.The ideal candidate will possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.Main...


  • Germiston, Gauteng, South Africa Objective Personnel Full time

    Warehouse Operations ManagerObjective Personnel is seeking a highly skilled Warehouse Operations Manager to oversee the receipt, storage, and distribution of raw materials and finished products. The ideal candidate will have a strong background in inventory management and a proven track record of implementing efficient systems to minimize waste and maximize...