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Senior Results Administrator

1 month ago

Johannesburg, Gauteng, South Africa IIE MSA and IIE Varsity College Full time
Job Title: Senior Results Administrator

We are seeking a highly skilled and experienced Senior Results Administrator to join our team at IIE MSA and IIE Varsity College. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our institution.

About the Role

The Senior Results Administrator will be responsible for overseeing the administration of results, ensuring accurate and timely processing of student data, and providing exceptional customer service to students, faculty, and staff.

Key Responsibilities
  • Manage and maintain accurate records of student results, grades, and academic progress.
  • Oversee the processing of results, including capturing, verifying, and publishing of all results on our system.
  • Ensure compliance with assessment strategy and policy, SIMS HTGs, and other relevant regulations.
  • Provide guidance and support to Result Administrators, lecturers, and other stakeholders on result-related matters.
  • Collaborate with the Admissions and Finance teams to resolve issues related to student registration and results processing.
  • Work closely with the Customer Relations Officers to address student result queries and ensure resolution.
  • Coordinate and liaise with lecturers to collect marked scripts, provide feedback to students, and manage script viewing requests.
  • Identify and escalate any marking discrepancies or concerns to the Head of Faculty or Head Academic.
Requirements
  • Advanced Diploma or Degree (NQF Level 7) or Honours Degree (NQF Level 8).
  • Minimum of 2 years administrative experience and 2 years leadership/supervisory experience.
  • Excellent interpersonal and communication skills.
  • Highly organized, systematic, and detail-oriented.
  • Able to work under pressure and meet deadlines.
  • Familiarity with computer systems, particularly SIMS.
What We Offer

Competitive salary: R550,000 - R650,000 per annum.

Ongoing professional development and training opportunities.

Collaborative and dynamic work environment.

Opportunities for career growth and advancement.