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Luxury Service Provider

1 week ago

Johannesburg, Gauteng, South Africa Four Seasons Full time

About Four Seasons Hotel, The Westcliff, Johannesburg

Imagine working in one of the most luxurious hotels in Africa, surrounded by stunning natural beauty and offering unparalleled service to discerning guests. As a member of our Spa Team, you will be part of a vibrant and dynamic community that shares a passion for excellence, innovation, and customer satisfaction.

Job Overview

We are seeking a highly motivated and service-minded individual to join our Spa Team as an Apres Spa Attendant. In this role, you will be responsible for delivering exceptional service, ensuring the highest standards of quality, and creating personalized experiences for our guests.

Main Responsibilities

  • Deliver exceptional service, responding promptly to guest requests and needs.
  • Maintain the highest standards of quality, adhering to our company's rigorous standards and protocols.
  • Collaborate with colleagues to ensure seamless delivery of services, maintaining a positive and respectful work environment.
  • Participate in ongoing training and development, staying up-to-date with industry trends and best practices.
  • Contribute to the overall success of our hotel, supporting initiatives and projects that drive revenue growth and customer satisfaction.

Requirements

  • A strong passion for delivering exceptional service and exceeding guest expectations.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Familiarity with spa operations and procedures, or willingness to learn and develop new skills.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.