Customer Service Representative

4 weeks ago


Rustenburg, North-West, South Africa beBee Professionals Full time
Customer Service Representative

BeBee Professionals is seeking an experienced Customer Service Representative to provide exceptional support to our customers via email, phone, and chat.

The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to troubleshoot and resolve customer inquiries. Proficiency in Microsoft Office applications is also required.

Key Responsibilities:

  • Provide technical support to customers via email, phone, and chat
  • Troubleshoot and resolve customer inquiries
  • Provide technical advice and guidance
  • Escalate issues to the appropriate team

Requirements:

  • At least 2 years of experience in a customer service or technical support role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and troubleshooting skills
  • Knowledge of customer service principles and practices
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office applications


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