National Operations Manager

5 days ago


Johannesburg, Gauteng, South Africa Starbucks South Africa Full time

{"h1": "National Operations Manager at Starbucks South Africa", "p": "We are seeking a highly skilled and experienced National Operations Manager to join our team at Starbucks South Africa. As a key member of our leadership team, you will be responsible for overseeing the operational success of our national store network, driving business performance, and championing exceptional customer service.", "ul": [{"li": "Lead and Inspire: Manage and mentor district and area managers, fostering a culture of collaboration and growth."}, {"li": "Operational Excellence: Ensure consistency and quality across all stores, maintaining Starbucks' high standards."}, {"li": "Strategic Planning: Drive business performance by implementing innovative strategies to boost sales and customer satisfaction."}, {"li": "Financial Management: Oversee budgeting, forecasting, and financial performance to achieve targets."}, {"li": "Customer Focus: Champion exceptional customer service and enhance the Starbucks experience."}], "h2": "What We're Looking For", "ul2": [{"li": "Experience: 10+ years of multi-unit management experience, preferably in hospitality, retail or food & beverage."}, {"li": "Management: 5+ years of regional store management experience and/or 2+ years of area manager experience, responsible for running multiple stores, coffee shops, restaurants, and retail stores."}, {"li": "Leadership: Strong leadership and interpersonal skills with a proven track record of team development."}, {"li": "Analytical Skills: Ability to analyse data and trends to make informed business decisions."}, {"li": "Adaptability: Comfortable with change and thriving in a fast-paced, dynamic environment."}, {"li": "Passion for Coffee: A genuine love for coffee and the Starbucks brand"}], "h3": "Why Starbucks?", "ul3": [{"li": "Inclusive Culture: Be part of a diverse and inclusive team that values your unique perspective."}, {"li": "Growth Opportunities: Access to continuous learning and development opportunities to advance your career."}]}



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