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Help Desk Support Agent

2 weeks ago

Randburg, Gauteng, South Africa Catch Consultants Full time

Catch Consultants is looking for a skilled Help Desk Support Agent to join our team. As a Help Desk Support Agent, you will be responsible for providing technical support to clients via phone or email.

Key Responsibilities:
  • Respond to client inquiries and resolve technical issues.
  • Provide excellent customer service and ensure client satisfaction.
  • Work collaboratively with internal teams to resolve complex issues.
Requirements:
  1. Minimum of one year's experience in a help desk or customer service role.
  2. Strong technical knowledge and troubleshooting skills.
  3. Excellent communication and problem-solving skills.
What We Offer:

At Catch Consultants, we offer a competitive salary and benefits package, including opportunities for career growth and development.