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Insurance Claims Consultant

2 weeks ago


Cape Town, Western Cape, South Africa Santam Insurance Full time

We are looking for a highly skilled Insurance Claims Consultant to join our team at Santam Insurance.

The successful candidate will play a key role in handling all complaints, requests and enquiries in line with products and services provided by Santam.

About The Role
  • This is a challenging role that requires strong decision making and working under pressure.
  • You will have the opportunity to work with a diverse group of people, contributing to an inclusive workforce representative of the demographics of our society.
  • You will also have the chance to develop your skills and knowledge in dispute resolution, client service and short-term insurance industry.
Key Responsibilities
  • Deal with complainants in a professional and courteous manner and address concerns.
  • Maintain a good working relationship with all stakeholders.
  • Achieve work goals and objectives while living the Santam values.
Requirements
  • Law degree.
  • Preferably admitted attorney / articles completed.
  • Minimum 2 years' working experience in dispute resolution and client service.
  • Knowledgeable in short-term insurance industry advantageous.