Senior Leasing Administrative Coordinator

4 weeks ago


Cape Town, Western Cape, South Africa Inospace Full time
Job Overview

We are seeking a highly organized and detail-oriented Senior Leasing Administrative Coordinator to support our Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process.

About the Role

The Senior Leasing Administrative Coordinator will act as the primary contact for all client inquiries, maintaining a professional and timely response to prospective clients through various channels. Key responsibilities include lead qualification, data entry and CRM management, reporting, and administrative support.

Key Responsibilities
  • Lead Management: Act as the primary point of contact for client inquiries, ensuring prompt and professional responses.
  • Lead Qualification: Assess client needs and ensure they align with Inospace's offerings and priorities.
  • Data Entry and CRM Management: Maintain accurate and up-to-date records for all client leads, guaranteeing CRM data integrity.
  • Reporting: Create weekly and monthly reports on lead volume, conversion rates, and other key metrics, using insights to recommend improvements.
  • Administrative Support: Assist in preparing lease documentation, coordinating viewings, and ensuring clear and consistent client communication.
Requirements
  • Must be a South African citizen or hold a valid working permit.
  • Proven experience in real estate or leasing administration (at least 3 years).
  • Exceptional communication skills with a client-centric approach.
  • Proficiency in CRM systems and Microsoft Office, particularly Excel.
  • Ability to maintain high standards of accuracy and client service.

Estimated Salary: R250,000 - R350,000 per annum, depending on experience.



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