Business Partnership Growth Executive

4 days ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

Job Summary:

The Business Partnership Growth Executive will be responsible for developing and maintaining strong partnerships with pick-up points, ensuring they meet our standards and provide excellent service to our customers. This role requires a highly motivated individual with excellent communication and negotiation skills, who can work effectively in a fast-paced environment.

Key Responsibilities:

  • Develop and execute strategies to identify and secure new pick-up point partners in target delivery clusters, ensuring they meet our standards and provide excellent service to our customers.
  • Build and maintain strong relationships with pick-up points, serving as the main contact for queries, issues, and escalations.
  • Monitor pick-up point performance, focusing on order volumes, customer satisfaction, and SLA compliance, optimize operations to enhance efficiency and reduce costs.
  • Provide performance reports to the Commercial Manager with key insights and recommendations, leveraging data to improve service quality and streamline operations.

Requirements:

  • Completed Grade 12.
  • 2 or more years in a relationship or business development role.
  • Strong negotiation, outreach, and communication skills.
  • Self-motivated and managed with high energy levels.
  • Valid driver's license and reliable car.


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