Operations Manager: Control Centre Team Lead

Team Leader - IT OperationsThe South African Bankers Services Company Pty Ltd is seeking a seasoned IT Operations Manager to lead its Command Centre team. In this role, you will be responsible for leading a team of IT professionals and overseeing all aspects of day-to-day operations in the IT technology command centre.Responsibilities:Lead and manage the...

Job SummaryWe are looking for an experienced call centre supervisor to join our team in Johannesburg. As a key member of our call centre operations team, you will be responsible for managing day-to-day activities and leading a team of customer service representatives.Key ResponsibilitiesManage a team of customer service representatives, ensuring they meet...

About the Role:We are seeking a highly skilled and experienced Data Centre Operations Manager to oversee the delivery of our Data Centre Managed Services project. The successful candidate will have extensive technical expertise in HVAC, UPS, generators, and DC plant systems, as well as strong project management and customer relationship management skills.The...

**About the Role**We are seeking an IT Operations Team Lead to join our team at Netsurit Group.The ideal candidate will possess strong leadership and technical skills, with experience in managing IT operations and teams.Lead and manage IT consultants in the Internal IT team.Plan and manage IT projects, including implementation of ISO 27002 controls and...

At Top Talent Professional Services, we are seeking a highly skilled Call Centre Operations Manager to lead our team of agents and team leaders.Key Responsibilities:Ensure effective management of team members, driving legit registrations and conversions according to targetsVerify customer documents correctly and timeously, with regular quality checksMaintain...

Leadership OpportunitySantam is a leading general insurance company in Southern Africa, seeking a Leader of Contact Centre Team to join our leadership team. As a key member of our contact centre leadership team, you will play a critical role in delivering exceptional customer service and driving business growth.The successful candidate will have a strong...

Job OverviewThis is a leadership role in the Digicall Group, responsible for overseeing call centre operations and managing day-to-day activities. The successful candidate will lead a team of customer service representatives, ensuring they meet performance targets and identify areas for improvement.Key ResponsibilitiesSupervise a team of customer service...

**Job Overview**We are seeking an experienced Senior Call Centre Operations Manager to join our team at Recruitment Dynamix (Pty) Ltd. In this role, you will be responsible for managing the overall operations of our call centre, ensuring that we deliver exceptional customer service and drive business growth.Key Responsibilities:Strategic Leadership: Develop...

Job title : Control Room Operator lead- MidrandJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries MAIN PURPOSE OF JOB:The aim of a Monitoring Centre Associate I is to handle incoming signals and the monitoring of all Response and Patrol resources. QUALIFICATION & EXPERIENCE:Grade 12...

Data Centre Technical Lead:We are seeking a highly skilled and experienced Data Centre Technical Lead to join our team. The successful candidate will have extensive technical expertise in HVAC, UPS, generators, and DC plant systems, as well as strong project management and customer relationship management skills.The Data Centre Technical Lead will be...

Job SummaryThis is a challenging and rewarding opportunity for an experienced contact centre leader to join our Nedbank team as a VIP Service Director. As a key member of our leadership team, you will be responsible for managing high-performing call centre teams to deliver exceptional customer experiences.You will drive direct costs and budgets by managing...

Share this job as a link in your status update to LinkedIn.Job TitleManager Command CentreLocationSelby - Johannesburg, GP 2001 ZA (Primary)Occupational LevelSenior ManagementJob CategoryIT OperationsJob TypePermanentDescriptionPURPOSEAs a Command Centre Manager, you will manage all monitoring of the core processes and systems for all payment streams,...

Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager....

Job OverviewAstral Operations Ltd is seeking a highly skilled and experienced Operational Risk Manager to join our team. The successful candidate will be responsible for maintaining risk control, occupational health, and bio security requirements and standards as per relevant legislation and Astral Standard Operating Practices.Key ResponsibilitiesMaintain...

About the RoleWe are looking for a seasoned Risk Control Specialist to join our Festive Division. As a key member of the team, you will be responsible for ensuring that our operations align with relevant legislation and Astral Standard Operating Practices.Key ResponsibilitiesDevelop and implement risk management strategies for the Festive Olifantsfontein...

Role SummaryMaintaining Risk Control/Occupational Health/Bio Security requirements and standards as per relevant legislation and Astral Standard Operating Practices.Job DescriptionThe ideal candidate would be responsible for:The overall risk management for the Festive Olifantsfontein Primary Processing Plant, Farming operations and Security management...

Job title : Control and Instrumentation Team LeadJob Location : Gauteng, JohannesburgDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries PurposeAs a C&I Team Lead, you will work closely with the Senior Manager-Control & Instrumentation: Midrand and his Team in all aspects of ensuring that engineering and service requirements...

Data Centre Operations ExpertWe are seeking an experienced Data Centre Operations Expert to join our team.The ideal candidate will have a strong background in data centre management, including technical expertise in HVAC, UPS, generators, and DC plant systems.Experience in managing data centre projects, with a focus on project delivery, customer...

Operational LeadershipWe are seeking an exceptional leader to fill the position of Risk Control Specialist - Festive Division. As a key member of the team, you will be responsible for driving operational excellence in risk management, occupational health, and bio security across our Festive operations.Key ResponsibilitiesDevelop and implement strategic plans...

About the RoleWe are seeking a highly experienced and skilled Contact Centre Manager to join our team at Nedbank. As a key member of our leadership team, you will be responsible for leading the way in client satisfaction and delivering exceptional customer experiences.Your primary focus will be on driving direct costs and budgets by managing headcount and...