Call Centre Supervisor

We're on the lookout for an experienced Strategic Business Partner to lead our call centre team at Netsurit Group. This is an exciting opportunity for a results-driven professional with a proven track record in call centre management.Responsibilities Include:Team Leadership:Mentor, develop, and lead a team of supervisors and agents, promoting a culture of...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Our client is a dynamic and innovative company dedicated to providing exceptional customer experiences. They have an opportunity for a talented and motivated Call Centre Agent to join their teamJob Summary:We''re looking for an experienced Call Centre Agent.You will be responsible for sales, customer service, target achievement. Driving growth and achieving...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...

Job OverviewWe are seeking a skilled Call Centre Agent to join our team at Tsebo Solutions Group. The successful candidate will be responsible for delivering exceptional customer service and support to our clients.

We are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...

We are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...

Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Urgently looking for Call Centre Agents for Financial Brokerage in East Rand areaClosing date: 20 February 2025Please apply via Jobslin portal Minimum Requirements:Matric.Call Centre or Telesales experience minimum of 1 to 3 years.Requirements:Strong communication, both written and verbalGreat active listening skillsExceptional interpersonal and rapport...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling...

We are looking for a highly motivated and experienced Call Centre Manager to join our team at The Recruitment Council. In this role, you will be responsible for driving sales while optimizing operations, achieving monthly sales targets, and managing operational needs.About the Role:This is an excellent opportunity to develop your leadership skills and take...

Listing reference: track_001269Listing status: OnlineApply by: 20 August 2024Position summaryJob category: Telecommunication and Mobile SystemsLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTRACKER requires the services of a Shift Supervisor in the Monitoring Control Centre. We require a self-starter with an...