Business Development Executive

3 days ago


Alberton, Gauteng, South Africa Architectural Services Full time

**About Fidelity Services Group**

Fidelity Services Group is a leading provider of innovative solutions, aiming to deliver exceptional value to our clients. As a Customer Relationship Consultant, you will play a crucial role in managing and developing relationships with key accounts, driving revenue growth and business expansion.

**Job Summary**

We are seeking an experienced and results-driven individual to join our team as a Customer Relationship Consultant. The successful candidate will be responsible for building and maintaining strong relationships with key clients, identifying new sales opportunities, and ensuring customer satisfaction and retention.

**Responsibilities**

  • Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
  • Collaborate with internal teams to develop and implement account strategies that align with the company's objectives.
  • Identify new sales opportunities within key accounts and ensure growth and profitability.
  • Prepare detailed proposals/quotes dependent on each consumer's requirements.
  • Assist with planning roadshows and marketing activations, ensuring visibility.
  • Provide regular updates and reports to senior management on account performance and sales forecasts.
  • Resolve customer issues and concerns in a timely and professional manner.
  • Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
  • Travel to meet with key clients and attend industry events as needed.

**Requirements**

  • Bachelor's degree in business, marketing, or a related field.
  • Proven experience in key account management and sales.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office.
  • Willingness to travel as needed.


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