Business Development Executive
3 days ago
**About Fidelity Services Group**
Fidelity Services Group is a leading provider of innovative solutions, aiming to deliver exceptional value to our clients. As a Customer Relationship Consultant, you will play a crucial role in managing and developing relationships with key accounts, driving revenue growth and business expansion.
**Job Summary**
We are seeking an experienced and results-driven individual to join our team as a Customer Relationship Consultant. The successful candidate will be responsible for building and maintaining strong relationships with key clients, identifying new sales opportunities, and ensuring customer satisfaction and retention.
**Responsibilities**
- Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Collaborate with internal teams to develop and implement account strategies that align with the company's objectives.
- Identify new sales opportunities within key accounts and ensure growth and profitability.
- Prepare detailed proposals/quotes dependent on each consumer's requirements.
- Assist with planning roadshows and marketing activations, ensuring visibility.
- Provide regular updates and reports to senior management on account performance and sales forecasts.
- Resolve customer issues and concerns in a timely and professional manner.
- Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
- Travel to meet with key clients and attend industry events as needed.
**Requirements**
- Bachelor's degree in business, marketing, or a related field.
- Proven experience in key account management and sales.
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office.
- Willingness to travel as needed.
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