Service Delivery Leader
4 days ago
We are seeking a Commercial Manager to join our team in Cape Town, Western Cape. As a Commercial Manager, you will be responsible for developing and implementing commercial strategies to drive business growth.
Key Responsibilities- Develop and implement commercial strategies to meet business objectives.
- Lead a team of professionals to deliver high-quality services.
- Collaborate with internal stakeholders to ensure seamless service delivery.
- Analyze data to identify areas for improvement and develop solutions.
To succeed in this role, you will need:
- A minimum of 5 years' experience in a similar position.
- Excellent leadership and communication skills.
- The ability to analyze complex data and make informed decisions.
- Strong problem-solving skills and the ability to work under pressure.
While not essential, the following qualifications would be advantageous:
- Project Management certification.
- Experience working in a commercial or sensitive market.
In return for your expertise and dedication, we offer a competitive salary package, including:
- A market-related salary.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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Service Delivery Team Leader
2 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeService Delivery Team Leader - Job SummaryWe are seeking a seasoned leader to join our Service Delivery Team at Lead Generation Group. In this critical role, you will lead a team in providing exceptional customer service and resolving complex issues.Key Qualifications:A strong track record of delivering exceptional customer experiences.Proven leadership...
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Service Delivery Lead
5 hours ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeWe're looking for a skilled Service Delivery Lead to join our team at TeleTech Holdings, Inc. As a leader in customer experience, you'll play a vital role in shaping our Service Delivery strategy and driving results.The ideal candidate will have a minimum of 1 year of call center or equivalent work experience and a proven track record of improving customer...
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Head of Department: Service Delivery
5 days ago
Cape Town, Western Cape, South Africa Western Cape Full timeThe Department of Cultural Affairs and Sport invites applications for a Head of Department: Service Delivery. This key leadership role involves overseeing the operational management of our department's working relationship with the Corporate Services Centre.About the PositionYou will report directly to the Head of Department and be responsible for developing...
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Service Excellence Leader
18 hours ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeWe are looking for an experienced Service Excellence Leader to join our team at Callforce Direct. As a Service Excellence Leader, you will be responsible for driving continuous improvement initiatives and developing quality assurance strategies to ensure exceptional service delivery.About the RoleLeadership and ManagementLead the QA team and drive continuous...
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Service Delivery Manager
5 days ago
Cape Town, Western Cape, South Africa Sygnia Asset Management Full timeJob DescriptionThe Service Delivery Manager will play a pivotal role in our pursuit of servicing excellence at Sygnia Asset Management. This key position is responsible for the daily management of all operational aspects of the Retail Client Service Centre, ensuring seamless day-to-day operations and driving the highest level of service delivery.This...
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Service Delivery Manager
6 days ago
Cape Town, Western Cape, South Africa LinkedIn - Jobboard Full time**Job Description**We are seeking a highly motivated and experienced Team Leader to join our dynamic team in Cape Town. As a Team Leader, you will be responsible for managing a high-performing team to deliver exceptional customer service and drive business results.The ideal candidate will have a minimum of 3+ years proven Team Leader experience in contact...
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Dutch Service Delivery Expert
2 days ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeJob OverviewWe are seeking a skilled Dutch Service Delivery Expert to join our team at Jai Search Consultancy. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and providing comprehensive support to clients across the Netherlands.Key ResponsibilitiesCustomer Support Specialist: Deliver...
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Team Leader: Platform Engineering Delivery
3 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeOur Client a Global tech firm is seeking a Team Leader: Platform Engineering Delivery to join their team in a banking project on a contract basis in Cape town (Onsite). They offer stability, growth, attract rates and a great working environmentAbout the role: As the Team Leader: Platform Engineering Delivery, you will be responsible for delivering resilient,...
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Team Leader: Platform Engineering Delivery
1 week ago
Cape Town, Western Cape, South Africa HR Genie Full timeOur Client a Global tech firm is seeking a Team Leader: Platform Engineering Delivery to join their team in a banking project on a contract basis in Cape town (Onsite). They offer stability, growth, attract rates and a great working environmentAbout the role: As the Team Leader: Platform Engineering Delivery, you will be responsible for delivering resilient,...
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Service Delivery Lead
5 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeAt Tata Consultancy Services, we are seeking a highly skilled and motivated Service Delivery Lead to join our dynamic team. The ideal candidate will be responsible for ensuring the successful delivery of IT services to our clients, managing service performance, and driving continuous improvement.This role requires a blend of technical expertise, leadership,...
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Retail Service Delivery Expert
2 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at Service Solutions Staffing. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our retail store, including supervising staff, managing inventory, and maintaining a high level of customer...
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Client Service Team Leader
5 days ago
Cape Town, Western Cape, South Africa Acuity Consultants Full timeKey ResponsibilitiesThe client service team lead will be responsible for:Leading and developing a team of CRMs, ensuring exceptional service delivery and operational efficiency.Managing daily operations, including monitoring CRM interactions and evaluating performance against service standards.Implementing service improvements and enhancing operational...
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Service Delivery Manager
3 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeJob Title – Service Delivery ManagerCompany – TCS (MEA)Location – City of Cape Town, South AfricaJob type – Full timeAbout Us :Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS...
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Service Delivery Administrator
21 hours ago
Cape Town, Western Cape, South Africa Pure Placements Full timeAre you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? We're looking for a Service Delivery Administrator to support our Service Delivery Managers and ensure seamless service to our clients.What You'll Be Doing:Act as the key support for Service Delivery Managers,...
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Healthcare Services Leader Opportunity
5 days ago
Cape Town, Western Cape, South Africa Thecapital Full timeThecapitol is seeking a highly motivated and experienced individual to fill the role of Healthcare Services Leader. The successful applicant will be responsible for leading the coordination of quality nursing care and ensuring its implementation and maintenance.Key Responsibilities:Develop and implement nursing policies and procedures.Ensure the delivery of...
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Service Delivery Director
5 days ago
Cape Town, Western Cape, South Africa Bidvest Facilities Management Full timeAbout This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...
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Service Management Leader
5 days ago
Cape Town, Western Cape, South Africa Southern Air Conditioning (Pty) Ltd Full timeAbout This RoleWe are seeking a highly experienced Service Management Leader to join our dynamic team at Southern Air Conditioning (Pty) Ltd.The successful candidate will have a proven track record in HVAC service management, excellent leadership skills, and a strong understanding of HVAC systems, maintenance, and industry best practices.Main...
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IT Service Delivery Manager
6 days ago
Cape Town, Western Cape, South Africa Potentiam Ltd Full timePotentiam Ltd offers comprehensive IT services to European SMEs, empowering them to succeed in a rapidly changing market.We are looking for an IT Service Delivery Manager to join our team, ensuring seamless operation of our clients' IT services.Responsibilities:Manage the delivery of IT services to clientsCollaborate with stakeholders to gather relevant...
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Service Delivery Specialist
2 hours ago
Cape Town, Western Cape, South Africa Ascensos Full timeResponsibilitiesThe Service Delivery Specialist will be responsible for ensuring service excellence, process improvement, and customer satisfaction through quality assurance frameworks, coaching, and data-driven insights.This involves conducting quality audits, driving calibration sessions, and ensuring compliance with KPIs and SLAs.Provide constructive...
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Service Delivery Lead
3 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeCompany Overview:Tata Consultancy Services (TCS) is a leading IT services, consulting and business solutions organization with over 50 years of experience in partnering with top businesses worldwide.The company offers a unique combination of consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions...