Service Delivery Lead

Service Delivery and Quality Assurance Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionLead Generation ManagerWe are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver...

Job Description:Overview:We are seeking a highly skilled and experienced Service Delivery and Quality Assurance Lead to join our team at Lead Generation Group. The successful candidate will be responsible for driving exceptional customer experiences and resolving complex issues.Responsibilities:Developing and implementing effective strategies to improve...

Service Delivery Team Leader - Job SummaryWe are seeking a seasoned leader to join our Service Delivery Team at Lead Generation Group. In this critical role, you will lead a team in providing exceptional customer service and resolving complex issues.Key Qualifications:A strong track record of delivering exceptional customer experiences.Proven leadership...

At Tata Consultancy Services, we are seeking a highly skilled and motivated Service Delivery Lead to join our dynamic team. The ideal candidate will be responsible for ensuring the successful delivery of IT services to our clients, managing service performance, and driving continuous improvement.This role requires a blend of technical expertise, leadership,...

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...

We're looking for a skilled Service Delivery Lead to join our team at TeleTech Holdings, Inc. As a leader in customer experience, you'll play a vital role in shaping our Service Delivery strategy and driving results.The ideal candidate will have a minimum of 1 year of call center or equivalent work experience and a proven track record of improving customer...

**About the Role:**The Lead Generation Group is seeking a seasoned Client Support Manager to spearhead our customer support team. As the Client Support Manager, you will be responsible for driving team performance, identifying areas for improvement, and ensuring seamless issue resolution.Main Responsibilities:Provide expert guidance and mentorship to support...

Job DescriptionThe Lead Generation Group is looking for a Customer Service Leader to manage our customer support team. The ideal candidate will have experience in support or customer service management and possess strong leadership, communication, and problem-solving skills.As the Client Support Manager, you will oversee team performance, drive continuous...

About The RoleWe are seeking an experienced Service Delivery Lead to join our team at Bidvest Facilities Management Ltd. As a key member of our operations team, you will play a critical role in delivering high-quality services to our clients.Main Responsibilities:Responsible for the motivation and managing of the divisions team members as well as ensuring...

About the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using...

Job Description: ICT Service Delivery LeadWe are seeking an experienced professional to lead our ICT service delivery projects. The ideal candidate will have experience in managing teams, overseeing contract management, and participating in strategic planning.Key Responsibilities:Manage a team of professionals and service providers.Oversee financial...

Job Summary:We are seeking an experienced Support Manager to lead our customer support team and ensure efficient issue resolution. The ideal candidate should have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.The Support Manager will be responsible for leading and mentoring the support team to meet...

Lead Generation Team Head - Job DescriptionAbout the Role:We are looking for a seasoned leader to head our Service Delivery Team at Lead Generation Group. This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Key Accountabilities:Implementing strategies to improve customer satisfaction and reduce...

About This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...

Job OverviewBarratt and Co is seeking a highly experienced Service Delivery Manager to oversee and ensure SLA compliance with outsourced service providers.The successful candidate will facilitate weekly/monthly operational meetings with infrastructure partners to address issues and improvements, ensuring swift resolutions and clear communication with...

Benefits:As a member of our team, you will enjoy a dynamic and supportive work environment that fosters professional growth and development. We offer competitive compensation and benefits packages, as well as opportunities for advancement and continuing education.

Job Title: Client Experience DirectorWe are seeking a seasoned leader to head our Service Delivery Team at Lead Generation Group.This critical role involves leading a team in providing exceptional customer service and resolving complex issues. The ideal candidate will have a track record of delivering exceptional customer experiences and leading...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

Key Responsibilities:">Manage daily operational aspects of the environmentSupport and mentor Client Relationship Managers (CRMs)Monitor client satisfaction and implement strategies to improve itFacilitate process and system enhancementsDevelop and implement knowledge assessments for CRMsDesign and implement work methods to enhance service deliveryCollaborate...

Job SummaryThis role requires an experienced professional to lead and manage the service delivery team at Vision Elevators.Deliver high-quality services to customers.Maintain strong relationships with customers and stakeholders.Key ResponsibilitiesDevelop and implement service delivery strategies.Monitor and report on key performance indicators.Provide...