Service Delivery Manager
7 days ago
**Job Description**
We are seeking a highly motivated and experienced Team Leader to join our dynamic team in Cape Town. As a Team Leader, you will be responsible for managing a high-performing team to deliver exceptional customer service and drive business results.
The ideal candidate will have a minimum of 3+ years proven Team Leader experience in contact centre operations management or related roles. A tertiary qualification in a related field is advantageous, but not essential.
Key Responsibilities- Manage and motivate a talented team to achieve exceptional results.
- Ensure the smooth running of day-to-day team activities, ensuring service excellence in accordance with client specifications and turnaround times.
This is an excellent opportunity for a results-driven individual who is passionate about delivering exceptional customer service. If you are a natural leader with excellent interpersonal skills and a passion for the Health Care Industry, we would love to hear from you
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