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Customer Service Representative

1 month ago

Pietermaritzburg, KwaZulu-Natal, South Africa Zasttra (Pty) Ltd. Full time
About the Role

We're looking for a talented Customer Service Hero to join our team at Zasttra (Pty) Ltd. As a Customer Service Representative, you'll be the face of our brand, providing exceptional support to our customers across various channels.

Key Responsibilities
  • Handle customer inquiries via email, live chat, phone, and mail correspondence
  • Provide solutions to customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer complaints and issues
  • Stay up-to-date on current campaigns, sales activities, and strategies to provide informed support
  • Work in a fast-paced environment, adapting to changing priorities and deadlines
Requirements
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in using computer systems and software
  • Enthusiasm for working in a dynamic and customer-centric environment
What We Offer

As a Customer Service Hero at Zasttra (Pty) Ltd., you'll enjoy a competitive salary, comprehensive training, and opportunities for growth and development. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you