Customer Service Representative
3 weeks ago
Customer Service Role Overview
We're seeking a highly skilled and enthusiastic Customer Service Representative to join our Zasttra.com team. As a key member of our customer support team, you will be responsible for handling enquiries from both sellers and buyers across various channels, including email, live-chat, telephone calls, and regular mail correspondence.
Your Key Responsibilities
- Handle customer enquiries in a timely and professional manner
- Provide accurate and helpful information to customers
- Assist with resolving customer complaints and issues
- Work closely with other teams to ensure seamless customer support
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in using computer systems and software
About Zasttra.com
Zasttra.com is a leading online retailer that offers a wide range of products to customers. We're committed to providing exceptional customer service and ensuring that our customers have a positive shopping experience.
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