Duty Manager

2 months ago


Franschhoek, South Africa HotelJobs.co.za Full time

**Join a Luxury Hotel Team as a Duty Manager in Beautiful Franschhoek**

Kendrick Recruitment is excited to present a fantastic opportunity for an experienced **Duty Manager** at a prestigious luxury hotel nestled in the heart of Franschhoek. If you're ready to step into a senior role where you can lead a team and ensure exceptional guest experiences, keep reading

**About the Role**:
As the Duty Manager, you will play a vital role in maintaining the hotel's high standards of service and operational excellence. You’ll be the go-to person for overseeing daily operations, managing guest relations, and ensuring everything runs smoothly in this upscale environment.

**What We’re Looking For**:

- ** Experience**: A minimum of **3-5 years** in a similar role within a luxury property.
- ** Leadership Skills**: You should be confident in leading teams, managing shifts, and resolving guest concerns with a smile.
- ** Guest-Centric Approach**: Passion for delivering outstanding guest experiences and maintaining the hotel's reputation for excellence.

**Key Responsibilities**:

- Oversee daily hotel operations and ensure all departments are performing at their best.
- Handle guest inquiries and concerns promptly and effectively to enhance their stay.
- Collaborate with various teams to maintain high standards of service, cleanliness, and safety.
- Support the management team in implementing hotel policies and procedures.

**Why Join This Team?**
- ** Competitive Salary**: R20,000 per month.
- ** Dynamic Work Environment**: Be part of a vibrant team in one of the most beautiful regions of South Africa.
- ** Career Growth**: Opportunity to develop your career in the luxury hospitality sector.

**Make your mark in the luxury hospitality scene


  • Duty Manager

    6 months ago


    Franschhoek, South Africa Seasoned recruitment Full time

    Hotel in Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas at the beginning or ending of shift - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure Operational teams provide...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa BisRecruitment Full time

    : - Minimum of 3 years Duty Manager or Assistant Hotel Management experience - Previous 5* Hotel experience would be advantageous - Process excellence and service delivery - Sustainable quality and attention to detail - Innovation for results - Initiative and change agent - Teamwork, cross organisational collaboration and building high performance teams -...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Our client, a 5-star establishment is looking for a Duty Manager to join their organisation. **Job Purpose**: - To perform routine duties in cleaning, servicing and maintaining of the lodge, Public areas and offices. - The idea of a Manager is to ensure that all the guests’ needs are met and to delegate and manage duties. **Requirements**: - Arrives...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...

  • Duty Manager

    2 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    An estate in Franschhoek is looking for an organised and customer-focused Duty Manager to join their team. This role requires a hands-on individual with excellent leadership skills and the ability to manage front-of-house operations. **Key Responsibilities**: - Oversee daily operations to ensure smooth guest experiences. - Manage staff schedules and ensure...

  • Duty Manager

    2 weeks ago


    Franschhoek, South Africa Jobted ZA C2 Full time

    Area/Location: Franschhoek, Cape Town Job Purpose: The luxury hospitality sector is known for sophisticated escapes and unique guest experiences. This ever-expanding portfolio offers dynamic career opportunities for positive, vibrant, and energetic individuals. A successful candidate will excel in this role if they are an efficient, solutions-driven...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    5* 20+ Room High-end Hotel close to Franschhoek is looking for a Duty Manager. - Assist the Front Office Manager with Reception shifts and duties as and when required - Ensure public areas are regularly serviced - Guest’s property orientation and rooming - Provide a concierge service to our guests, making necessary reservations, bookings, transfers etc. -...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Luxury Wine Estate close to Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure Operational teams provide impeccable, intuitive...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Award winning 5* Boutique Hotel in Franschhoek is looking for a Duty Manager. - Implement and monitor processes and activities for Opening & Closing Operational areas at the beginning or ending of shift - In support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate action - Ensure...

  • Junior Duty Manager

    7 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    We are a guest farm in Franschhoek looking for a junior duty manager. Requirements are as follows: - Drivers licence and own transport - Able to work shifts and weekends - Past reception, guest relations, and concierge experience - Strong admin and computer skills - Facilities management

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    5* Estate just outside of Franschhoek is looking for an experienced Duty Manager. **Responsibilities**: - Implement and monitor processes and activities in all Operational areas at the beginning and / or ending of shifts - Support of department heads, implement and monitor processes to understand the needs and expectations of guests and take appreciate...

  • Junior Duty Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    **POSITION TITLE**: Accommodation Duty Manager **REPORTS TO**: Assistant Manager/General Manager ***: The Accommodations Duty Manager ensures that all guest bedrooms and public areas are cleaned to the highest standard. Directly manages the housekeeping department. Ensures strict compliance with hotels policies and processes. Actions guest welcoming, check...

  • Duty Manager

    2 weeks ago


    Franschhoek, South Africa IntelliStaff Full time

    Area/Location: Franschhoek, Cape TownJob Purpose:The luxury hospitality sector is known for sophisticated escapes and unique guest experiences. This ever-expanding portfolio offers dynamic career opportunities for positive, vibrant, and energetic individuals.A successful candidate will excel in this role if they are an efficient, solutions-driven individual...

  • Duty Manager

    2 weeks ago


    Franschhoek, South Africa IntelliStaff Full time

    Area/Location: Franschhoek, Cape Town Job Purpose: The luxury hospitality sector is known for sophisticated escapes and unique guest experiences. This ever-expanding portfolio offers dynamic career opportunities for positive, vibrant, and energetic individuals.A successful candidate will excel in this role if they are an efficient, solutions-driven...

  • Duty Manager

    2 weeks ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Luxury property close to Franschhoek is looking for a Duty Manager. **Responsibilities**: - Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates / feedback - Deal with and or escalate guest challenges / complaints - Monitor guest feedback received on check-out and digital...

  • Duty Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Ultra Luxury wellness retreat and hotel close to Franschhoek is looking for a Duty Manager. We are looking for a passionate person with significant practical experience and knowledge within the hospitality industry. You would be part of a small team that would be providing service and hospitality at the highest level to enhance the guest’s experience....


  • Franschhoek, South Africa HotelJobs.co.za Full time

    **JD Specialized Recruitment is** currently partnering with an exclusive and intimate 5* Boutique Hotel in Franschhoek, who are currently looking for a highly guest centric and organized **DUTY MANAGER **to join their team. **-**PLEASE NOTE -**This is a live-out position, applicants should already reside in the area or be willing relocate to...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    **DUTY MANAGER** To ensure optimal guest satisfaction and the smooth running of this exclusive 5* hotel. **Requirements**: - Duty management shifts - Assist the Front Office Manager with Reception shifts and duties as and when required - Ensure public areas are regularly serviced - Guest’s property orientation and rooming - Provide a concierge service to...

  • Duty Manager

    6 months ago


    Franschhoek, South Africa C & G (Hospitality) Recruitment Full time

    Skills / requirements: - Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. - Computer literate: must be proficient on Opera and Micros - Must be able to successful manage, train and motivate a team - Must have excellent guest relations and communications skills - Must have in-depth...

  • Hotel Duty Manager

    6 months ago


    Franschhoek, South Africa Tych Business Solutions Full time

    Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback - Deal with and or escalate guest challenges/complaints - Monitor guest feedback received on check-out and digital platforms and drive feedback via social media platforms - Ensure that all guest facing teams...