Operations Support Specialist
4 days ago
We are seeking a motivated Operations Support Specialist to join our team in Sandton. The estimated salary for this role is approximately R300,000 per year.
As an Operations Support Specialist, you will be responsible for:
- Providing first-level support to customers via phone, email, or chat.
- Resolving technical issues efficiently and escalating complex problems to senior teams.
- Collaborating with internal stakeholders to improve processes and workflows.
- Conducting regular quality checks to maintain high standards.
- 1-2 years of experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work under pressure and meet deadlines.
A relevant qualification such as an Administrative Certificate and proficiency in MS Office are required. ITIL certification is a plus.
About iOCOiOCO Infrastructure Services is a dynamic company that offers exciting opportunities for growth and development. Our team is passionate about delivering exceptional results and building long-lasting relationships with clients.
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