Internal Communications Specialist

1 week ago

Johannesburg, Gauteng, South Africa HelloKindred Full time
Job Description

At HelloKindred, we're seeking a highly skilled Internal Communications Specialist to join our team. As a key member of our communications team, you will be responsible for ensuring effective daily internal communication to all vocational and professional students.

Key Responsibilities:
  • Develop and implement strategic internal communication initiatives to enhance the student experience on Campus and its programs.
  • Collaborate with the Head of Internal Communications to define priority areas for improvement based on internal surveys and feedback.
  • Design and implement communication actions and campaigns to engage students and promote Campus programs.
  • Manage existing student communication channels, including the school website, newsletters, landing pages, campus apps, TV screens, and signage.
  • Create and supervise content for various student communication channels, ensuring alignment with brand guidelines and tone of voice.
  • Provide guidance and support to colleagues to enhance student communications and ensure consistency across channels.
  • Establish and manage new student communication channels based on feedback and analyze results from student feedback channels to inform yearly priority areas for internal communications.
  • Organize and supervise student events, such as info sessions, Q&As, fireside chats, and success stories, to promote Campus programs and engage students.
  • Co-create engagement campaigns with colleagues and students to promote Campus programs and enhance the student experience.
  • Assess and continuously improve processes for obtaining feedback from and communicating with students.
Requirements:
  • Bachelor's degree or relevant experience in journalism, communications, business, marketing, or a related field.
  • Three years of experience in a similar position and five years of professional experience.
  • Marketing and Communications experience is mandatory.
  • Strong relationship management skills with an ability to connect with diverse stakeholders.
  • Excellent project management skills and a proactive attitude.
  • Empathetic mindset with a commitment to inclusivity, catering to various internal needs.
  • Curiosity and flexibility to thrive in a dynamic, international, and fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proficiency in digital communication tools with a good eye for functional graphic design.
  • Experience in an academic institution or university setting.
  • Language Proficiency: English - C2, German - Native language (Swiss-German preferred).

Please note that only applicants selected for an interview will be contacted. Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship. HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

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