Internal Communications Specialist

2 days ago


Johannesburg, Gauteng, South Africa FirstRand Life Assurance Ltd Full time
Job Title: Internal Communications Specialist

About the Role:

We are seeking a highly skilled Internal Communications Specialist to join our team at FirstRand Life Assurance Ltd. As an Internal Communications Specialist, you will be responsible for designing and delivering internal corporate communications campaigns to achieve intended business objectives and effect desired change.

Key Responsibilities:

  • Design and deliver internal corporate communications campaigns for relevant business areas to achieve intended business objectives and effect desired change
  • Support internal campaigns related to company culture, employee engagement, and organizational changes
  • Develop, encourage, and nurture collaborative relationships within the group as well as senior stakeholders
  • Assess own performance through seeking timely and clear feedback and request training where appropriate
  • Develop new insights into situations and apply innovative solutions to make organisational improvements
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes
  • Compile reports that track progress and guide business to make informed decisions
  • Prevent wastage and identify process improvements to contain and reduce costs
  • Analyse and share relevant internal communication market and industry trends to inform internal communication campaign formulation to meet intended business objectives
  • Develop engaging, clear, and concise content for various communication platforms, including intranet, emails, newsletters, internal social media, and campus screens
  • Tailor messages to suit different internal audiences, ensuring alignment with organisational tone, values, and strategy
  • Collaborate with department heads and other stakeholders to deliver key business messages in a timely manner
  • Develop communication plans for special projects, events, or change management initiatives
  • Manage and optimise internal communication channels, ensuring that content is easily accessible and engaging
  • Support internal events by creating and managing the events calendar, ensuring the running of the event goes according to plan, and managing the event and the pre- and post-event communication

Requirements:

  • At least 2 years of experience in internal communications, corporate communications, or related fields
  • Strong writing and editing skills
  • Creative flair
  • Good attention to detail
  • Excellent verbal and interpersonal skills
  • Strong organisational and planning skills and the ability to manage multiple projects simultaneously
  • Ability to collaborate effectively with stakeholders at all levels of the organisation
  • Proficiency in using communication tools and platforms (e.g., intranet, social media management tools)

What We Offer:

  • Opportunities to network and collaborate
  • A challenging working environment that is progressive and agile
  • Opportunities to innovate where initiative is taken and owned end to end

How to Apply:

Interested candidates should submit their applications ahead of the closing date indicated below.



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