Cloud Support Engineer

2 months ago

Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time
About the Role

We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support and assistance to our customers who are using our AWS Networking services.

Key Responsibilities
  • Technical Support: Provide technical support and assistance to customers who are using our AWS Networking services, including troubleshooting and resolving technical issues.
  • Networking Expertise: Possess good knowledge of the Media Layer of the OSI Model (Physical, Data Link, and Network) components and troubleshooting, as well as good knowledge of Networking (HTTP, SSL, DNS, TCP/IP, IPSEC) and routing protocols (BGP).
  • Collaboration: Partner with Amazon Web Services teams to help reproduce and resolve customer issues, and leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
  • Communication: Drive customer communication during critical events, and write tutorials, how-to videos, and other technical articles for the developer community.
  • Problem-Solving: Work on critical, highly complex customer problems that may span multiple AWS services.
Requirements
  • Experience: 1+ years of software development, or 1+ years of technical support experience, with 2+ years of technical support experience in a similar role.
  • Skills: Experience troubleshooting and debugging technical systems, good knowledge of the Media Layer of the OSI Model (Physical, Data Link, and Network) components and troubleshooting, good knowledge of Networking (HTTP, SSL, DNS, TCP/IP, IPSEC) and routing protocols (BGP).
About Us

Amazon Development Centre (South Africa) (Proprietary) Limited is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

  • Cloud Support Engineer

    2 days ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Join Our Team as a Cloud Support EngineerAt Amazon Development Centre (South Africa) (Proprietary) Limited, we are seeking highly skilled Cloud Support Engineers to join our team. As a Cloud Support Engineer, you will be the primary point of contact for our customers, providing top-notch support and solutions for their cloud-related issues. You will work...

  • Cloud Support Engineer

    3 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, providing a comprehensive suite of products and services to power businesses. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers who are leveraging AWS services to run their mission-critical...

  • Cloud Support Engineer

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, providing a comprehensive suite of products and services to power businesses worldwide. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers who are leveraging AWS services to run their...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, pioneering innovation and empowering businesses to succeed. As a Cloud Support Engineer, you will be at the forefront of this transformation, assisting global companies and developers in leveraging our cutting-edge services and features.Job SummaryWe are seeking a highly skilled Cloud Support...

  • Cloud Support Engineer

    4 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional technical support to our customers, helping them to get the most out of our cloud services.Key ResponsibilitiesProvide technical...

  • Cloud Support Engineer

    4 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, ensuring their cloud-based applications and services are running smoothly and efficiently.Key...

  • Cloud Support Engineer

    4 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers who are running ETL workloads or analyzing large amounts of data using AWS services.Key...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional technical support to our customers, helping them to get the most out of our cloud services.Key ResponsibilitiesProvide technical...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to troubleshoot and resolve complex technical issues related to our cloud...

  • Cloud Support Engineer

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers who are running ETL workloads or analyzing large amounts of data using AWS services.Key...

  • Cloud Support Engineer

    4 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to troubleshoot and resolve technical issues related to our cloud services.Key...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers on our cloud-based services, including Amazon Web Services (AWS).Key ResponsibilitiesProvide technical...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, pioneering innovation and empowering businesses to succeed. As a member of the AWS Support team, you'll be at the forefront of this transformation, assisting global companies and developers in leveraging our growing suite of services and features.Job SummaryWe're seeking a skilled Cloud Support...

  • Cloud Support Engineer

    3 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Database Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Database Engineer, you will be responsible for designing, implementing, and maintaining large-scale database systems to support our cloud-based applications.Key ResponsibilitiesDesign and...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, leveraging your expertise in cloud technologies to resolve complex issues and improve customer...

  • Cloud Support Engineer

    2 months ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleAmazon Development Centre (South Africa) (Proprietary) Limited is seeking a highly motivated and skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, helping them to troubleshoot and resolve issues related to our cloud-based services.Key...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, pioneering innovation and empowering businesses to succeed. As a member of the AWS Support team, you will be at the forefront of this transformation, assisting a global list of companies and developers leveraging our growing suite of services and features.Job DescriptionWe are seeking a skilled...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers and internal teams, leveraging your expertise in cloud technologies to resolve complex issues and improve...

  • Cloud Support Engineer

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Database Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Database Engineer, you will be responsible for designing, implementing, and maintaining large-scale database systems to support our cloud-based applications.Key ResponsibilitiesDesign and...

  • Cloud Support Engineer

    2 months ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer...