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Customer Relationship Expert

1 week ago

Cape Town, Western Cape, South Africa Old Mutual South Africa Full time
About the Role

This Business Development Associate position involves working closely with customers to understand their needs and develop effective solutions. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to analyze complex information and make informed decisions.

Key Responsibilities
  1. Client Engagement: Build and maintain relationships with existing and potential clients, understanding their business objectives and challenges.
  2. Solution Development: Collaborate with internal teams to develop innovative solutions that meet client needs, while ensuring compliance with regulatory requirements.
  3. Account Management: Manage client accounts effectively, ensuring timely responses to queries and resolutions to issues.
  4. Budgeting and Forecasting: Assist in developing and managing budgets and forecasts, ensuring alignment with business objectives.
Requirements
  • National Senior Certificate/ equivalent NQF 4 qualification
  • Proven track record of success in sales or business development
  • Strong analytical and problem-solving skills
Competencies
  • Critical thinking and problem-solving
  • Effective communication and interpersonal skills
  • Collaboration and teamwork