Lodge Anchor

9 hours ago

Mpumalanga, South Africa Hospitality Jobs Africa Full time

We are currently seeking a highly motivated and organized Lodge Anchor to join our client’s team at an established Safari Lodge in Hoedspruit, Limpopo. The Lodge Anchor will be responsible for the core function of the lodge anchor is to host the guest and manage all aspects of their stay to maximize guest delight.

**Responsibilities include but not limited to**:

- Meticulous in all aspects of managing the lodge
- Managing, Overseeing Staff with the General Manager
- Staff training and development
- Assisting the marketing manager to get content for social media
- Hosting Duties
- Allocation of Airport Transfers
- Little paws program
- Assistance around the lodge in other departments if needed
- Reporting to General manager, Group Operations Manager(s) and Head Office

**Financial**:

- Stock control and stock takes
- Maintain the correct allocations of expenditures

**Rooms Division**:

- Manage the housekeeping and front office departments in conjunction with your HOD and
- General Manager
- Ensure the lodge maintains the required standards aesthetically
- Food and Beverage and Kitchen
- Ensure costs are maintained as per the required standard
- Assist with Events planning and execution
- Assist with menu planning and cost control

**Qualifications & Requirements**:

- The core function of the lodge anchor is to host the guest and manage all aspects of their stay to maximize guest delight
- **Valid RSA Driver's License**
- **South African Citizenship**
- **Grade 12**
- Exceptional Guest Relations skills
- Ability to manage staff
- Understanding and ability to manage the different departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes and stock control

**Experience**:

- **Minimum 4 years’ experience in a Big 5 reserve and 4-star lodge necessary**
- **ResRequest **experience will be beneficial

**Package**:

- R10,000 - R13,000 per month - Salary is negotiable depending on experience and references
- Accommodation
- Meals while on duty
- 21 days on 7 days off work cycle
- 15 days annual leave
- Provident Fund

**Attributes**:

- Mature and responsible
- Well spoken, well-groomed and presentable
- Strong leadership capabilities
- Positive attitude and approach toward team work
- Hands on approach towards the guest experience
- Ability takes initiative and problem solve
- Excellent guest interaction skills
- Passionate and pro-active towards personal growth and training
- Sober Habits, NO DRUGS

Join our client’s dynamic and passionate team, and contribute to their ongoing success as a leader in the hospitality industry. They offer opportunities for growth and development, and a supportive work environment.

To apply, please submit your **resume **and a **cover letter** detailing your relevant experience and why you are interested in this position.

**Salary**: R10,000.00 - R13,000.00 per month

Ability to commute/relocate:

- Mpumalanga, KwaZulu-Natal: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Big 5 reserve and 4-star lodge: 4 years (required)
- Lodge Anchor: 4 years (required)

License/Certification:

- South African Driver's License (required)
- South African Identity (required)

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