Admissions Mentor

2 weeks ago

Cape Town, South Africa HyperionDev Full time

**ABOUT US**:
HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education and provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business join us as we play our part in making the world a more stable, safer, and fair place.

**ABOUT THE ROLE**:
The Admissions Mentor is responsible for enabling swift progression of HyperionDev Applicants and Trialists through the enrollment journey

In this role, you will be providing consultation about technical education, employment options and career progression to people looking for a career change. This will be communicated through the free trial experience. As a trusted expert, you will grade students during the free trial and consult with potential customers to understand their education needs and career goals to match these future goals with one of our HyperionDev coding bootcamps which are designed to help those in non-tech careers switch to full-time coding jobs. You will manage the customer relationship from free trial to handing over to an admissions consultant.

As an experienced mentor, you will be in a position of responsibility within the team, with substantial growth opportunities. You will assist the Head of Admissions in defining the admissions strategy and processes, and optimising the metrics set for your team. You should be excited about not just working hard in a small but rapidly growing startup, but building it with your own direct ownership in the business. You should be motivated with the knowledge that our courses and education methodology changes the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of a small but fast growing team.

As an Admissions mentor at HyperionDev, you must have a passion and excellent understanding of emerging technologies and real world programming use cases, proven track record of 3+ years of professional, solution-based consultation experience and excellent communication skills.

**RESPONSIBILITIES**:

- Tracking, monitoring and nurturing of leads via Nutshell CRM is essential to the role of an admissions mentor.
- Code reviewing for Rudimentary Python3 + HTML5 + CSS3 concepts as featured in HyperionDev Trials.
- Admissions Product Training is a requirement to ensure that the team is always in sync with HyperionDev's Product Portfolio.
- Employing a consultative approach to help guide customers through their trial experience with our HyperionDev Boot Camps
- Working towards KPIs and exceeding admissions targets set by the Head of Admissions.
- Maintaining strong long-term relationships with our customers
- Ensuring all administration relating to admissions is completed effectively
- Working closely with other teams (eg. Product Team) and finding opportunities to optimise enrollments
- Contributing to process improvements throughout the startup
- Paying attention to competitors and their activities within the e-learning space
- Identifying opportunities for new business within the market

**REQUIREMENTS**:

- Minimum_
- 1+ years exposure to the tech industry in South Africa
- Experience in Python3 + HTML5 + CSS3
- 1+ years of experience managing an accurate pipeline and reporting from a CRM
- Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate market data
- Fast learner, meticulous attention to detail with near perfect verbal and written communication skills.
- A problem-solving and positive attitude with an interest in the future of education and online learning
- Preferred_
- Prior experience in an education or e-learning space
- Un

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