Admissions Mentor

20 hours ago

Cape Town, South Africa HyperionDev Full time

**ABOUT US**:
HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google. We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

**ABOUT THE ROLE**:
The Admissions Mentor is responsible for enabling swift progression of HyperionDev Applicants and Trialist through the enrollment journey.

In this role, you will be providing consultation about technical education, employment options and career progression to people looking for a career change. This will be communicated through the free trial experience. As a trusted expert, you will grade students during the free trial and consult with potential customers to understand their education needs and career goals to match these future goals with one of our HyperionDev coding bootcamps which are designed to help those in non-tech careers switch to full-time coding jobs. You will manage the customer relationship from free trial to handing over to an admissions consultant.

As an experienced mentor, you will be in a position of responsibility within the team, with substantial growth opportunities. You will assist the Head of Admissions in defining the admissions strategy and processes, and optimising the metrics set for your team. You should be excited about not just working hard in a small but rapidly growing startup, but building it with your own direct ownership in the business. You should be motivated with the knowledge that our courses and education methodology changes the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of a small but fast growing team.

As an Admissions mentor at HyperionDev, you must have a passion and excellent understanding of emerging technologies and real world programming use cases, proven track record of 3+ years of professional, solution-based consultation experience and excellent communication skills.

**RESPONSIBILITIES**:

- Tracking, monitoring and nurturing of leads via Nutshell CRM is essential to the role of an admissions mentor.
- Code reviewing for Rudimentary Python3 + HTML5 + CSS3 concepts as featured in HyperionDev Trials.
- Admissions Product Training is a requirement to ensure that the team is always in sync with HyperionDev's Product Portfolio.
- Employing a consultative approach to help guide customers through their trial experience with our HyperionDev Boot Camps
- Working towards KPIs and exceeding admissions targets set by the Head of Admissions.
- Maintaining strong long-term relationships with our customers
- Ensuring all administration relating to admissions is completed effectively
- Working closely with other teams (eg. Product Team) and finding opportunities to optimise enrollments
- Contributing to process improvements throughout the startup
- Paying attention to competitors and their activities within the e-learning space
- Identifying opportunities for new business within the market

**REQUIREMENTS
- Minimum_**:

- 1+ years exposure to the tech industry in South Africa
- Experience in Python3 + HTML5 + CSS3
- 1+ years of experience managing an accurate pipeline and reporting from a CRM
- Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate market data
- Fast learner, meticulous attention to detail with near perfect verbal and written communication skills.
- A problem-solving and positive attitude with an interest in the future of education and online learning
- Preferred_
- Prior experience in an education or e-learning space
- Understanding or knowledge of programming languages such as Java and Python
- Related Marketing, Commerce or Tech Bachelors or Honours Degree
- 1+ years of experience in digital marketing and lead generation
- 1+ years of experience in a team leadership or senior role

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