IT Support Specialist Msp Experience

1 week ago


Cape Town, South Africa Exclusively Remote Full time

Our client based in the USA is looking for an IT support specialist level 3 t**o work remotely part time with the possibility of moving to full time.**

**Internal MSP systems**
- ConnectWise for PSA and ticketing
- ConnectWise for remote management
- ScreenConnect for Remote management
- Windows 10/11/2012/2016/2019
- MS SQL
- Office 365
- Exchange online
- Azure hosting
- Azure AD
- Teams/Teams Phone
- Azure Virtual Desktops
- Nerdio (AVD/Azure Management)
- CrowedStrike
- Fortinet/SonicWall
- OpenDNS content filter
- Microsoft Intune
- Microsoft MFA

**Requirements**:

- Must be able to work during US hours 16h00 - 12h00
- Must have excellent command of the English Language
- Previous experience working for a MSP
- Good history of work stability

Application Question(s):

- Do you have experience working at an MSP?

**Language**:

- English (required)



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