2nd Line Support Analyst

Job Summary:The IT Support Specialist will be responsible for providing comprehensive 1st and 2nd line technical support to our staff in our Cape Town office.This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues.The candidate should have a strong understanding of Windows...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person.As part of our dynamic team, you''ll play a...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you''ll...

Key purpose of the role This role is to address all day-to-day IT-related issues and manage IT support by 3rd party service providers. Key outputs/accountability Provide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service. Assist with 1st line technical support queries for when the work load when...

Key purpose of the role This role is to address all day-to-day IT-related issues and manage IT support by 3rd party service providers. Key outputs/accountability Provide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service. Assist with 1st line technical support queries for when the work load when...

**Key Accountabilities**: - Provide remote 1st/2nd line technical IT support. - Troubleshoot and resolve hardware and software related incidents based on Microsoft systems. - Resolve incidents within agreed first-time-fix parameters and escalate within the team where required, complying with contracted SLAs. - Take ownership of incidents and manage through...

BI Support Analyst - 2023-02-08 - 2023-02-28 - Permanent - Tea000004 - Information Technology- Western Cape, CPT - CBD - Monthly Basic Salary (Market related, Negotiable)- Business Intelligence Support Analyst to join the team - We have an exciting opportunity for a BI Support Analyst to join one largest law firms in Africa. **Requirements**: - Must be...

Responsibilities : Hyper-V support and proactive management Exchange support and proactive management Microsoft 365 support Proactive analysis of system health with in-depth reporting Preventative maintenance Architect new solutions Assist with escalations from 2nd line support engineer For more information please contact:Thobile

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Are...

**Junior First Line Analyst Request Management_ZA**: **Location**: South Africa - Cape Town | **Job-ID**: 203217 | **Contract type**: Standard | **Business Unit**: IT Service Desk **Description**: To provide Full End User Administrative Support to customer and all on-site support teams. **What you will do**: **Technical 60%** - Carry out Server and...

Responsibilities : General Microsoft Server incident and service request support Assist with escalations from 1st and 2nd line support engineers Preventative maintenance (Patch management) Device hardening and vulnerability management Backup management Antivirus management Technologies include (but not limited to): Cloud Services: Azure &...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

**Our Client**:One of the leading universities in South Africa. **Package**:R711 889 - R837 514 Per Annum **About the role**: The division is focused on ensuring that our client derives value from its administrative systems. In doing so, it provides 2nd and 3rd level support to the service desk functions, and identifies, analyses and delivers support for...

**Our Client**:One of the leading universities in South Africa. ***Package**:R465 633-R547 802 Per Annum **About the role**: The division is focused on ensuring that our client derives value from its administrative systems. In doing so, it provides 2nd and 3rd level support to the service desk functions, and identifies, analyses and delivers support for...

Rentokil Initial South Africa’s job vacancy, Career and Recruitment Job title : IT Support Analyst jobs in Western Cape Job Location : Western Cape, Deadline : April 04, 2024 Quick Recommended Links Jobs by Location Job by industries Requirements: PRINCIPAL DUTIES & RESPONSIBILITIES Providing technical support, resolving incidents via telephone and...

**Job Title: 3rd Line Support Technician** We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are...

Hire Resolve's Client, a leading Investment Management Firm, is seeking a knowledgeable Retail Business Support Analyst to join their team in Cape Town. As a Retail Business Support Analyst, your main responsibilities will include providing technical and functional support for retail systems, identifying and troubleshooting issues, and implementing...

Allan Gray Proprietary Limited's job vacancy, Career and RecruitmentJob title : Intermediate Application Support Analyst jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 16, 2024Quick Recommended LinksJobs by LocationJob by industries Job SummaryTo provide an excellent level first and second line support, ensure operational stability...

MRI Software's job vacancy, Career and RecruitmentJob title : Software Support Analyst – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Responsibilities include:Develop a deep understanding of both the functional and technical aspects of the Property...

**Duties and Responsibilities** - Perform monitoring of systems and fix potential issues or escalate where required. - Be able to perform 2nd/3rd line hosting queries and troubleshooting. - Can troubleshoot server hardware and OS software related issues. - Know how to troubleshoot basic RAID (1,5,10) - Can Perform Backup + restore of systems from Backups...