![Fidelity Services Group](https://media.trabajo.org/img/noimg.jpg)
Regional General Manager
3 months ago
**Position: Regional General Manager**
**Reporting to: National Executive**
**Overall purpose of the job**: Self-motivated manager to oversee and manage operations in all areas within a defined region providing the business with effective and efficient running of day-to-day subscriber business, achieving all goals and maximising profitability. Implement and execute effective business strategies and programs. Provide leadership and drive performance for the Residential and Small Business unit for their area. The role encompasses responsibility for sales, technical installation, technical servicing, localized community schemes, administration and EHS. The incumbent has full P&L responsibility for the Region. The successful incumbent must drive and build a robust winning business culture ensuring a sustainable future.
**Minimum qualifications and experience**:
- University Degree (B. Com or similar)
- Post-graduate qualification highly advantageous
- Minimum 3- 5 years’ experience in Senior Management role with Sales and Customer Service
- Sales metrics, Financial management and analytics, Business systems and processes
**Duties & Responsibilities**:
**Financial Management**:
- Full responsibility for Profit and Loss Centre
- Budgetary planning including revenue and capital expenditures.
- Reviews and analyses of activities such as costs, operations (e.g. vehicle cost per customer) and forecast data to determine department or division progress toward stated goals and objectives.
- Managing the vehicle related costs through reduction in incidents, costs and the optimisation of resource deployment.
- Monitoring and managing all direct labour costs namely; overtime, absenteeism, training, excess leave, and staff turnover.
- Overhead cost control to effectively manage the cost of service delivery.
**Sales**:
- Achieve sales targets per each sales channel
- New Unit sales
- Targeted RPU
- Technical revenue
- Maintain acceptable margins - manage discounts and technical efficiency
- Management of reconnection rate - in conjunction with Customer Contact Centre
- Drives efficiency and effectiveness of in-house sales teams in conjunction with National Sales Manager
- Oversees efficiency and effectiveness of in-house sales teams in conjunction with Direct Regional Sales Managers
- Drives efficiency of and technical teams in conjunction with Regional Technical Managers
**Business generation**:
- Strategy design to grow the business appropriate to the Districts and Branches
- Localised Security Scheme (LSS) - management of overall profitability and taking appropriate business decision to ensure long term sustainability
- Intervention in unprofitable areas or LSS to ensure minimum profitability goals are achieved - this could include closure of unprofitable areas
- Exploring and evaluating green-fields areas for expansion of the business
- Exploring and evaluating acquisition opportunities
**Branch Management**:
- Looking to the short-medium future of the business and making key recommendations for technology, resource and skill allocation and utilization
- Clear communication and implementation of strategy across the Branches
- Manage attrition rates down
- Ensure development of tactical programs to pursue targeted goals and objectives.
- Monitor overall operational delivery in the Branches
- Provide direct management of key functional managers in the business unit: Sales, Technical and Regional Admin Teams.
- Indirect reporting line of Operations, Finance and HR Teams within the matrix structure.
- Report key results to corporate offices.
- Engage with all stakeholders in broader organizational strategy planning and execution
- Oversees key projects, processes and performance reports, data and analysis.
- Develop and maintain a wide network of relationships throughout the business to instil a collaborative culture
- Implement localisation including Community Social Media, CCTV and other key localisation steps in the area.
**Operations**:
- Accountable to maintain quality, service and outputs related to a work in the district (alarm services, contact centres, armed response, guarding etc.) in compliance with policy and procedures.
- Oversee key projects, processes, and performance reports.
- Identify and solve immediate operational problems within team environment and escalate unresolved issues for resolution as and when required.
- Ensure effective operations management service delivery, ensuring compliance with identified service practices, principles, and processes.
- Monitor operations for efficiency, provide feedback to team and serve as a point of escalation for challenging operational issues.
- Visit client sites on an ongoing basis.
- Play an active role in escalated customer complaints
- Develop and maintain client relationships to enhance customer service.
- Resolve and escalate customer complaints within the set time frames.
**People Management**:
- Create individual and team ownership for deci
-
Regional General Manager: Garden Route
2 months ago
Cape Town, Western Cape, South Africa South African National Parks Full timeJob title : Regional General Manager: Garden RouteJob Location : Western Cape, Deadline : August 11, 2024Quick Recommended LinksJobs by Location Job by industries Career AdviceJob DescriptionA challenging vacancy currently exists for a dynamic, team-oriented and highly motivated Regional General Manager for the Garden Route National Park (GRNP). The...
-
Regional General Manager
3 months ago
Cape Town, South Africa Ignite Fitness Full timeDon't be ordinary, be **EXTRA-ORDINARY** and join South Africa's fastest growing international fitness brand today! Ignite Fitness is on the search for a fitness fanatic with astute business acumen, extensive expertise in managing the day-to-day operational requirements of fitness club's and knowledge of revenue generation within the sector, gained either...
-
Regional General Adjuster
2 months ago
Cape Town, South Africa Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Regional Manager
3 months ago
Cape Town, South Africa Neoc_People Full timeKEY RESULT AREAS: Understand how distributors are working: distribution system, organization, stock management, cash flow management, etc. Good knowledge of the farming sector: general agronomy, farmers practices, challenges faced by the sector, etc. Duties & Responsibilities Job Function: Manages P&L in his/her territory. Defines action plans, roadmap,...
-
Regional Manager
3 months ago
Cape Town, South Africa Neoc_People Full timeKEY RESULT AREAS: Understand how distributors are working: distribution system, organization, stock management, cash flow management, etc.Good knowledge of the farming sector: general agronomy, farmers practices, challenges faced by the sector, etc.Duties & Responsibilities Job Function: Manages P&L in his/her territory.Defines action plans, roadmap, sales...
-
Regional Manager
3 months ago
Cape Town, South Africa Adzuna ZA B C2 Full timeKEY RESULT AREAS: Understand how distributors are working: distribution system, organization, stock management, cash flow management, etc.Good knowledge of the farming sector: general agronomy, farmers practices, challenges faced by the sector, etc.Duties & Responsibilities Job Function: Manages P&L in his/her territory.Defines action plans, roadmap, sales...
-
Regional Sales Manager
2 weeks ago
Cape Town, South Africa LMP RECRUIT Full timeJob Summary:The Regional Sales Manager is responsible for overseeing and driving sales performance across a designated geographic region. This role involves managing a team of sales representatives, developing and executing regional sales strategies, and ensuring the achievement of sales targets. The Regional Sales Manager will act as a key point of contact...
-
Regional Manager
3 months ago
Cape Town, South Africa Mass Staffing Projects Full time**Job Information** - Location- Cape Town- Salary- R780k - R600k- Job Type- Permanent- Education- BEng/BSc Mechanical/Electrical Engineering- Experience- 10 - 15 years- Reference- AS060320RMED- - engineering.jobs(at)staffingprojects.co.za- Fax- 0867182241A leader in the provision of O&M services for boilers and other utility plant is looking to appoint a...
-
Regional Sales Manager
3 months ago
Cape Town, South Africa Ria | Sikhona Full timeAt Ria Sikhona, you’ll be doing much more than a 9-to-5 a job. For us, this isn’t just business. It’s personal. We’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. Join us in our...
-
Regional Operations Manager
3 months ago
Cape Town, South Africa World Sports Betting (Pty) Ltd Full time**JOB TITLE**: Regional Operations Manager **REPORTS TO**: National Operations Manager **PURPOSE**: Responsible for overseeing multiple retail branches and the regional office in the Western Cape Region, ensuring efficiency and profitability. **ESSENTIAL FUNCTIONS**: **Profitability** **People Management** - Drive the company mission, vision and values...
-
Regional Manager Western Cape
3 months ago
Cape Town, South Africa Ria Full timeThe Regional Sales Manager WC will assist the Sales Manager in the development of the Western Cape Region and the monitoring of the performance of all sales money transfer and our agent and partners network activities in the market. - Gather, monitor, analyze information and roll it out to contribute to reach the targets - Help on the definition of main key...
-
Regional Sales Manager
2 months ago
Cape Town, South Africa Michael Page Full timeGlobal medical devices company Must be based in Cape Town About Our Client Our Client is provides leading integrated solutions for the care of people with reduced mobility and related conditions. Based on extensive knowledge and advanced technology we provide superior medical equipment for safe patient handling and hygiene, medical beds and Therapeutic...
-
Regional Sales Manager
2 weeks ago
Cape Town, South Africa Prestige Cosmetics Group Full time**Job Description - Regional Sales Manager** *** **Position**:Regional Sales Manager **Division** : Sales **Reporting to** :National Sales Manager **Employee Type** :Permanent **Location** :Cape Town **PURPOSE OF THE ROLE**: To provide commercial direction and leadership to the business to ensure maximum sales of the Inland region through focus on...
-
Regional Manager
3 weeks ago
Cape Town, South Africa The Human Touch Full timeRole Description This is a full-time role for a Regional Manager based in the Western Cape for Afrikings Africa. The Regional Manager will be responsible for overseeing sales and distribution channels, managing workforce operations, and optimizing retail processes. Day-to-day tasks include market research, workforce analytics, and driving sales growth in the...
-
Regional Sales Manager
2 months ago
Cape Town, South Africa TotalEnergies Full timeSales - CAPE TOWN-TYGER VALLEY CHAMBERS 2(ZAF) - South Africa - Totalgaz Sales & Marketing Department seeks to appoint a Regional Sales Manager to lead the sales function of the Central Region. In this role your general responsibilities will be: - HSEQ_ - _ To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws,...
-
Regional Manager
3 months ago
Cape Town, South Africa Professional Recruitment Partners Full time**Job Title**: Regional Manager **Region**: Western Cape **Location**: Cape Town **Reporting to**: Chief Operations Officer Regional manager Basic : R 40 000 ( negotiable) Cell Allowance : R 1 000 Travel allowance : R 5 000 Fuel Allowance : R 4 000 **Role Purpose** Develop and lead a successful team that provides service excellence to all customers....
-
Regional Sales Manager
1 month ago
Cape Town, South Africa Level-Up Full timeOverview The Regional Sales Manager reports to the Head of Sales and is responsible for meeting and exceeding the company's business development goals through the effective implementation of the companies Motor Dealer sales strategy in the Region, by being an active and effective member of the Management team in crafting and executing the strategic...
-
Regional Consultant
2 months ago
Cape Town, South Africa Futurelink Global Recruitment Full time**Introduction** Our client based in Cape Town is looking for a Regional Consultant to join their team and oversee the Western Cape and Eastern Cape: Port Elizabeth regions. **The primary purpose of this role is**: - To liaise with, assist, consult and advise existing and prospective members on labour relations, human resources, employment equity and...
-
Regional Manager
3 months ago
Cape Town, South Africa Green & Purple Full time**Regional Manager: Retail (Western Cape)** **An exciting position for an Experienced Regional Manager has become available with a first legal cannabis dispensary in the Western Cape.** **Experience and Skill**: - **At least 2-3 years’ experience in a similar role - non-negotiable**: - **Excellent Admin Skills**: - **Excellent Time Management...
-
Regional Administrator
3 months ago
Cape Town, South Africa PPECB Full timeJob DescriptionTo provide full admin support to To provide professional, efficient administrative support services to for the Coastal Department and the General Manager Coastal. - Providing administrative support to external and internal clients. - Data base administration and ensure timeous capturing on the information system. - Comparing of information on...