Customer Service Team Manager

A bespoke consulting business is looking for Team Leaders to drive superior customer service performance delivered to clients and their customers, by achieving outstanding levels of quality and operational efficiency. Delivering a full stack of marketing and sales services. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Fill your team with A+ Players -...

As a Customer Service Team Leader, you will play a pivotal role in ensuring the delivery of high-quality customer service and support within our call center operations. You will lead a team of customer service representatives, providing guidance, coaching, and support to ensure they meet and exceed performance targets and uphold our company's standards of...

To be the voice of the Customer Service Team, helping customers and Store colleagues, delivering excellent customer service within every interaction. Customer Service Voice and Non Voice Managing a team of people to deliver exceptional customer service. To motivate, lead and coach a team of agents to achieve KPI requirements Minimum Requirements: -...

**MAIN PURPOSE OF THE ROLE** To manage and support a high performing customer service team, ensuring service levels and customer experience is of a high standard. Facilitate effective complaints handling and resolution to customers across various service and social media platforms. **DUTIES AND RESPONSIBILITIES** **Manage daily customer service...

At RCL FOODS we grow what matters!!! We at RCL FOODS are in search for a **Customer Service Centre Team Leader to** join our **Vector **Division. The role will be based in **Durban **and report to the **Customer Service Specialist.** RCL FOODS is looking for an incumbent to: The purpose of this role is to supervise the entire CSD, PSD or Inland Customer...

Job Title: Customer Service Manager Location: South Africa Work Level: 2A **MAIN JOB PURPOSE**: We are looking for a **Customer Experience Manager **who will be responsible to ensure a superior customer experience through proactive communication and collaboration to cultivate strategic partnerships. Key is seeking continuous improvement opportunities...

**Customer Experience Team: Customer Facing Specialist** **PNP/Boxer** **MAIN JOB PURPOSE**: The CF specialist is responsible for their customer group’s short-term replenishment cycle in their assigned categories. Collaboratively working with DC to improve On-Shelf Availability, service levels and SOH reduction via detailed knowledge of the customers...

Company OverviewService Solutions, a leading international FMCG retailer, is seeking an exceptional candidate to fill the role of 3rd key holder for our busy Pavilion Branch. Our company prides itself on delivering excellent customer service and providing a unique shopping experience for our clients.Salary The estimated salary for this position is $50,000 -...

Customer service consultants We are looking for an energetic, well-spoken customer service consultant to join out team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries,resolving issues,and providing information on our product and services. **Requirements**: *Matric or...

Customs - Compliance - Clearing & Forwarding **ABOUT OUR CLIENT** Our client is a JSE listed shipping & freight logistics company with a global footprint allowing for first class cross border logistics, connecting Africa's commodities with the world. **JOB SUMMARY** **THE SUCCESSFUL APPLICANT** In order to be shortlisted for this role, you have the...

Job Title: Customer Service RepresentativeAbout FIREFLYFIREFLY is a dynamic and growing organization seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Job SummaryWe are looking...

Job DescriptionWe are seeking an experienced Operations Manager to lead our call centre team. The successful candidate will be responsible for managing daily operations, ensuring seamless communication with customers, and providing exceptional customer service.Responsibilities:Develop and implement operational policies, procedures, and best practices.Lead...

**Customer Service Representative Vacancy** Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you ! We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team. **Customer Service Representative Job...

**Customer Service Representative Vacancy** Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you ! We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team. **Customer Service Representative Job...

Job Description The Customer Service Manager (Digital) is responsible for the management and daily reporting of Customer Services (Digital) Portfolio. Responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. **Minimum Requirements**: Minimum 2 years Customer Service...

**Customer Service Representative** Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions and has a strong global presence. **About the Role**: There is an opportunity for a Customer Services Representative to join our Customer Services team...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Pioneer Debt Solutions is looking for Customer Service Agents** Pioneer Group is looking for Customer Service agents at our debt review, from payment plans, to helping a customer make changes in their existing expenses and offering them better saving options to ensure they have a healthy credit. - Responsibilities:_ **1. Responding to creditor/ Creditor...

Role Overview Key Responsibilities - Operational Management - Oversee day-to-day operations to ensure consistent and high-quality service delivery. - Develop and implement strategies to optimize processes and meet performance targets. - Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure compliance. - Team Leadership -...

**_CUSTOMER SERVICE REPRESENTATIVE _** **_SILO _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** The Customer Service Representative will be responsible for building and preserving trusting relationships with the client. They will be the first point of contact, managing all client requests, query management and reporting within agreed service...