Customer Service Agent

6 months ago


Durban, South Africa Bespoke International Group Full time

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Salary**: R5,500.00 per month

**Education**:

- Primary (preferred)

**Experience**:

- Customer service: 1 year (required)


  • Customer Service Agent

    6 months ago


    Durban, South Africa vzomasano Full time

    **Job Overview**: **Date Posted**: Posted 17 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Customer Service Agent- **Salary**: R5,000- **Education Level**: High School / Matric- **Job Level**: Junior- **Minimum Experience**: 0 - 1 Years**Customer Service Agent job vacancy in Durban.**: We are looking for customer service workers in...

  • Customer Service Agent

    3 months ago


    Durban, South Africa Pioneer Debt Solutions Full time

    **Pioneer Debt Solutions is looking for Customer Service Agents** Pioneer Group is looking for Customer Service agents at our debt review, from payment plans, to helping a customer make changes in their existing expenses and offering them better saving options to ensure they have a healthy credit. - Responsibilities:_ **1. Responding to creditor/ Creditor...

  • Customer Service Agent

    6 months ago


    Durban, South Africa Urban Lifestyle Rewards (Pty) LTD Full time

    Urban Lifestyle Rewards are looking to hire friendly customer service agents with impeccable communication skills. We offer a platform for gowth and continuous upskilling to the desired individuals. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! - Matric and strong admin skills - Proficient with...

  • Customer Service Agent

    6 months ago


    Durban, South Africa WNS Global Services Full time

    **Company Description** **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

  • Customer Agent

    3 months ago


    Durban, South Africa abc Full time

    Looking for customer service agents that can start asap 2 years of experience working for a UK campaign is required working hours **Monday - Thursday**: 10 am to 8 pm **Friday**: 10 am to 6 pm


  • Durban, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Import Customer Service Agent** **OVERVIEW** **Job Title** - Import Customer Service Assistant**Job Family** - (Customer Service)**Reporting Line** - Commercial Manager**Supervises** - None**Location** - KZN - Durban**Purpose** - Provide high quality customer service support, delivering service in line with performance standards and operating...


  • Durban, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Overview** **Import Customer Service Agent** **OVERVIEWJob Title**Import Customer Service Assistant**Job Family**(Customer Service)**Reporting Line**Commercial Manager**Supervises**None**Location**KZN - Durban**Purpose** Provide high quality customer service support, delivering service in line with performance standards and operating procedures. **Areas...

  • Call Centre Agent

    6 months ago


    Durban, South Africa Kura Full time

    **Salary**: **J** **ob Title: Call Centre Agent (Customer Service Advisor)** **Location: Mount Edgecombe, SA** **Salary** R6 000 per month + medical insurance Role Details: **This is a permanent full-time role as a Call Centre Agent (Customer Service Advisor) in our Mount Edgecombe, South Africa office. The role is on-site.** If you have experiance...


  • Durban, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa Surgo Full time

    **Surgo (PTY) Ltd** is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

  • Customer Service

    6 months ago


    Durban, South Africa Esteem Recruitment Full time

    We currently seek a Customer service agent for a company based in Durban - Matric - Good Communication skills - Quick Problem solver - Min 2 years experience in the relevant role **Job Types**: Full-time, Permanent **Salary**: From R7 500,00 per month **Experience**: - Customer service: 1 year (preferred)


  • Durban, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa Surgo Full time

    **Surgo (PTY) Ltd** is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...


  • Durban, South Africa The Recruitment Agency South Africa (TRASA) Full time

    **Overview** **Import Customer Service Agent** **OVERVIEWJob Title**Import Customer Service Assistant**Job Family**(Customer Service)**Reporting Line**Commercial Manager**Supervises**None**Location**KZN - Durban**Purpose** Provide high quality customer service support, delivering service in line with performance standards and operating procedures. **Areas...


  • Durban, South Africa Stratford academy Full time

    We are seeking a Customer care agent for a Car hire facility based in DBN **Requirements**: 3 Year customer service experience Matric Valid Drivers License **Job Types**: Full-time, Permanent Pay: R7 000,00 - R9 000,00 per month **Experience**: - Customer service: 1 year (preferred)


  • Durban, South Africa Believe Resourcing Full time

    **Our client is looking for English Customer Service Agents that is excited about entering the international market.** **Package**: - **R 7650 per month - Medical Aid for the main member - Funeral Cover - Full training - Night shift allowance **Campaign**: UK Customer service - Online shopping **Working Hours**: UK hours, however, you need to be open to...


  • Durban, South Africa MindMatch Consulting Full time

    Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client’s team in Durban Kingsmead | Umhlanga This is a permanent role **Hours**: Monday to Sunday in Rotational shifts 24/7 **Salary**: **Basic**: R5250 **Attendance bonus**:...