Ref# 64675 Operations Supervisor, Pretoria

2 weeks ago

Kempton Park, South Africa RAKKGALAKANE RECRUITMENT Full time

**Matric / grade 12**:

- **Diploma in Operation or Supply Chain Management will be an advantage**:

- **Proven track record in product logistics environment**:

- **Minimum of 3-5 years’ experience in Leading a team in a Logistics and Supply chain environment.**:

- Sound knowledge of **IR principles and ensuring adherence**.
- **Operations**: Extensive knowledge and hands on skill related to Inbound & Outbound logistics, Warehouse Processes, Part supply through Autocall, Sequecning, Milkrun & Kitting. Abilities to investigate and close out inventory stock variances, caused through incorrect system transactions, Bill of Material, etc.
- **Problem Solving**: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures
- **Supervision**: Must be able to do all supervisory functions (Planning, Organizing, Leading, Controlling,
- Monitoring) independently, effectively, and reliably.
- **Communication**:Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations.
- **Compliance**: Must ensure full site compliance, including the following: Company Policies, Regulations, Work
- Instructions, Maintenance Schedule, and Local Authority requirements.
- **Stress and Conflict Management**: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure.
- **Commercial**: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLAs, and Risk.

**HR and IR**: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity, and retention. This includes advanced knowledge of Industrial Relations and Processes

**DUTIES & RESPONSIBILITIES**

**Maintain Communications**:To enhance a 2-way communication process within the team.
- Keep Operations Manager informed on problems or concerns
- Communicate the goals/objectives to the team members
- Communicate defects to other teams/sections (feedback on quality, safety, etc.)
- Maintain high morale through continuous communications
- Solicit input from team members
- Maintain high morale and team spirit through continuous coaching

**S**uggestions**: Encourage and solicit suggestions that the team members can do on their own.
- Encourage team members to submit improvement proposals

**Training**:To enable personal growth by organizing training for all team members.
- Master all jobs in the team to relieve, train and assist the team members using the JIT method
- Train the team members to become multi-skilled workers according to the flexibility chart
- Record and maintain the flexibility chart of the team
- Give job instruction training to all newcomers in the team

**Attendance**: To create an environment where attendance is seen as essential for the team performance.
- Cover all absenteeism whenever needed in team.
- Inform Operations Manager if absentee coverage cannot be resolved within the team
- Motivate team members for attendance

**Performance Support**: To create a positive and constructive climate by coaching and supporting the team members.
- Monitor performance of team members, coach/retrain where necessary
- Assist in eliminating problem operations and bottlenecks
- Be aware of health conditions of team members
- Give positive feedback on performance issues to team members
- Give input to the Branch Manager with regard to performance evaluations

**Team Meetings**: To enhance a 2-way communication process within the team.
- Prepare the agenda of the meeting and solicit input from Operations Manager and team members 2. Conduct the meeting
- Inform the Operations Manager about the outcome of the meeting
- Follow-up on items discussed during the meeting

**Job Rotation**:To create flexibility and personal growth by organizing job rotation**.**
- Ensure that the job rotation amongst team members balances ergonomically challenging jobs with those that are physically less
- Train team members in order to gain flexibility for job rotation
- Maintain a record of rotation

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