Manager: Services Growth PMO Global Grade 14
2 weeks ago
**Key Outputs**
- Services growth is CAT and Barloworld Equipment’s number one priority, and multiple initiatives are underway to ensure that we can execute on this priority and double our services growth revenue.
- This role will consolidate progress on all the key services growth initiatives with a view to:
- Provide visibility on progress
- Escalate / Identify concerns/areas that require focus
- Manage CAT dependencies
- Work with leads to develop countermeasures
- Lead the Services growth PMO/ Mission Control which will consolidate progress on all priority initiatives that will support services growth (e.g. Services Growth VSA, BRC VSA, Services Growth Deep Dive)
- Provide visibility on overall progress and escalate issues / concerns and develop countermeasures with responsible leads
- Manage relationship with CAT on services Growth i.e. consolidate progress, follow up on CAT dependencies
- Lead weekly Services Growth Mission Control / PMO meetings
- Provide inputs and prepare materials for Monthly Services Growth Governance meetings
- Collaborate with initiative leads to ensure that initiative outcomes are met
- Lead projects that are prioritised that cut across CI and RI verticals
- Support the services growth strategy development to ensure that critical items are being prioritised and resolved
- Consolidated Mission Control / PMO for services growth which will consist of: Leading and lagging KPIs, updated progress on action plans, prioritised issues for discussion/escalation, progress on CAT dependencies
- Leading successful weekly Mission Control / PMO meetings
- Consolidating updated materials for monthly Governance meetings with CAT
- Healthy relationships with various internal (e.g., initiative leads) and external (e.g. CAT) stakeholders to support information/insight gathering and ability to influence to ensure that strategic outcomes are met
- Successful execution of projects that incumbent is leading
**Qualification, Experience and Competencies**
- **Minimum required qualification**: B. Degree or Equivalent
- ** Minimum Required Experience**: 7-10 years’ experience: Experience ideally in operations / LOB particularly with an excellent understanding of Product Support
- ** Minimum Required Competencies**: Outcome oriented, assertive, influence & negotiation; change agent, financial acumen, problem solving, analysis and judgement, numerical reasoning,, strategic thinking, innovative solution, planning, leading, delegating, organising and control
- ** Minimum Required Knowledge and Skills**: Programme management; Understanding of Product Support; Understanding of Barloworld and CAT systems; Excellent Excel and Presentation skills; Understanding of other functions within BWE; Analysis, evaluation and insight gathering of a strategic and tactical nature; Leadership, negotiation, communication and delegation; Relationship building, problem solving, and solutions development and innovation; Financial management; Change
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