Inbound Customer Service Agent

A well established I.T Rental company is looking for an experienced Customer support agent with an ability to understand the basics of IT issues, direct system tickets, and help with basic IT related queries. The role will be to: - Answer all inbound calls - Action I.T tickets coming into the helpdesk - Open tickets and assign priority levels - Resolve...

1year Dealing with multiple telephonic queries from members, brokers, franchises, the public and internal parties Dealing with all queries through to resolution Keeping client up-to-date with their queries Ensuring excellent quality service to all members Completing administrative and repetitive tasks Keeping accurate detailed stats of all...

Looking for a DMC Retail Travel Consultant for Inbound Tour Company **Experience**: Minimum of 4 - 6 years previous inbound tour consulting experience required A passion for delivering service excellence An in-depth knowledge of Tourplan advantageous A good knowledge of South Africa, Southern and East Africa preferable A willingness and aptitude to...

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...

Exciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...

**PRIMARY PURPOSE** The incumbent will be accountable for relationship management with Agents and sales performance within the Inbound Market - This position can be based in either Johannesburg or Cape Town. **Detailed Responsibilities** - Meet the Inbound unit’s sales, GP% and cost forecast - To grow the business in the Inbound Market - Servicing and...

Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton.Experience required:Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product...

Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton. Experience required: Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth knowledge of WETU An in-depth geographical, logistical and...

Well known DMC is looking for Junior Inbound Consultants. - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries. - Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. - Consistent and...

Well known DMC is looking for Senior Inbound Consultants. - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries. - Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. - Consistent and...

**Job Title:** Inbound Travel ExpertWe are looking for an experienced and knowledgeable Inbound Travel Expert to join our team at Executive Placings.Salary: R450,000 - R600,000 per annum based on experience.Job Description:The ideal candidate will have a minimum of 3-5 years of experience in inbound tour consulting. The role involves working closely with...

Well known DMC is looking for Senior Inbound Consultants. - Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries. - Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. - Consistent and...

German-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...

Job Title: Customer Service RepresentativeThe role of a Customer Service Representative at iSON Xperiences is to provide exceptional customer service to clients via phone, ensuring that their queries are resolved efficiently and effectively. As part of our team, you will be responsible for answering inbound calls timeously, being professional and polite at...

Inbound Tour Company seeks a seasoned professional to join our team as a Retail Travel Specialist. Based in Sandton, this role requires a minimum of 3-5 years of experience in inbound tour consulting.About the RoleThis is a unique opportunity to leverage your expertise and passion for delivering exceptional service excellence. Your strong understanding of...

Job OverviewExecutive Placings is seeking an experienced Inbound Tour Consultant to join our team. This role involves delivering exceptional service to agents and guests, with a focus on creating memorable experiences in South, Southern, and East Africa.About the RoleWe are looking for a highly skilled and motivated individual to manage the reservations...

Job Overview: Inbound Contact SpecialistiSON Xperiences is hiring an experienced Inbound Contact Specialist to join our growing customer service team. As a key member of our team, you will be responsible for managing incoming customer contacts, providing solutions to their problems, and escalating issues when necessary. You will be expected to handle...

3 years of inbound sales experience within the FMCG industry - Must be able to talk and sell to inbound leads in order and convert these leads into customers - Proven experience in inbound sales - Selling products to customers, and representing the brand of the company - Must be able to work with targets - Must be highly motivated - Qualifications: Matric...

Our Ideal Candidate:We are looking for a highly skilled and enthusiastic Incoming Call Agent to join our team at iSON Xperiences. As a key member of our customer service unit, you will be responsible for delivering top-notch support to our clients via incoming calls.About the Role:In this role, you will be responsible for answering inbound calls in a timely...

**Main Purpose of Position**: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. **Main Responsibilities (including but not limited to)**: - Answering...