Telesales Team Leader- Short Term Insurance

2 months ago


Durban, South Africa GBS Full time

Are you a dynamic sales leader who thrives in a high-energy, target driven environment? Talksure is seeking an experienced **Telesales Team Leader** to manage our **short-term insurance** team and drive sales success.

If you have a proven track record of managing high performance teams, display exceptional leadership skills, and thrive under pressure, we want YOU.

**Your key responsibilities will include the following**:

- Lead and manage a team, ensuring adherence to attendance, KPIs, schedules, and compliance.
- Inspire and develop your team through **coaching, motivation and feedback**:

- Performance management of team members as and when required
- Handle escalated queries and on-the-floor challenges with ease.
- Promote a culture of diversity, inclusivity, and collaboration within your team.
- Monitor and report on team performance and ensure smooth implementation of policies and procedures.
- Report IT issues promptly to minimize downtime and maintain team productivity.

**What We’re Looking For**:

- ** Matric Certificate** (validation required)
- Minimum of **3 years’ experience as a Telesales Team Leader **within the **short-term insurance sector**, specializing in **vehicle and home contents insurance.**:

- Proven ability to lead in a **target-driven, fast-paced environment**.
- Strong **negotiation, communication, and problem-solving skills**.
- Proficiency in **MS Office** (especially Excel).
- Must be eligible to be added to the Rep Register

**Desirable**:

- ** RE / FAIS** qualifications
- Strong knowledge of **sales principles and methods**.

**Ready to Take the Next Step?**
***

**Your Future Starts Here.



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