Sales Team Leader- Short Term Insurance
1 week ago
**MAIN PURPOSE OF THE ROLE**
The main purpose of this role is to monitor and manage a team of sales agents.
**DUTIES AND RESPONSIBILITIES**
- Effectively manage a team with regards to
- Attendance
- Meeting targets
- Time keeping
- Talk time
- Productivity
- Compliance
- Motivation of the team
- Promote diversity within the team
- Assist team members with escalated queries and on the floor queries
- Ensure smooth implementation of new policies and procedures
- Report any IT related issue to the campaign manager
- Team specific reporting as per campaign requirements
- Coaching and performance management of team members
**MINIMUM QUALIFICATIONS AND EXPERIENCES**
- Matric - certificate must be presented for validation
- Must have a minimum of 2 years team leader experience
- Must have at least two years outbound short term insurance experience either as an agent or manager
- Must be eligible to be added to the Rep register
- Computer literate
**Desirable**:
- RE / FAIS desirable
- Knowledge of sales principles and methods
- Strong excel skills
**CHARACTERISTICS OF THE REQUIRED CANDIDATE**
- Proven track record in sales
- Persuasiveness
- Problem solving
- Adaptability
- Tenacious
- Stress tolerance High energy level
- Ability to provide concise, well written feedback
- Excellent listening skills
**Salary**: Market related
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