System and Building Access Technician

3 months ago


Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

**Job description**
- (if beyond High School or equivalent)_: Bachelor’s degree in Computer Science or MIS related field preferred.
- Minimum 1 years experience within Microsoft products_

Demonstrate multi-tasking skills, Strong problem solving and analytical skills, and Excellent written and communication skills. Able to effectively communicate with individuals at all levels. Ability to manage day to day activities in a fast paced and time stressed environment.
- Knowledge of Excel
- Flexibility in hours
- Ability to multi-task

Job Responsibilities:

- Create windows accounts in Active Directory
- Create CMS agent ids in an Avaya telecom system
- Maintain a master roster of ids created for client project (internal and external ids) with Excel
- Grant building access in multiple types of security badge servers
- Process work order for termination of employees
- Process work orders for additional access request
- Create exchange accounts when needed
- Create accounts within Encore call recording system

Desired Qualifications:

- Footprint work order system experience
- Prior Active Directory experience
- Microsoft Exchange

**Experience**:

- IT: 2 years (required)


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