Regional Services Manager

7 days ago


Cape Town, South Africa Data Centrix Full time

**Requirements**:

- Matric and**:

- **IT Degree/Diploma
- Minimum 10-15 years experience (MS,DCH, Network and Security, DCS)
- Must have +10 years experience in:

- managing business Budget PBIT
- income statement management
- Divisonal GP allocation correctness
- Ensure staff Certificates are maintained and expanded
- Effectively Manage Engineers and Calls logged
- Manage the relationship with internal and external stakeholders
- Ensure governance is followed and ensure that 3rd parties deliver on their commitments
- Ensure that all technical projects and operations function and perform to desired levels
- Ensure value chain optimization between departments
- Technical presentations
- OEM partnership
- Client technical review cadence
- Technical client enagements

**Overall responsibilities**:

- The Regional Service Manager must manage every technical line of business to ensure that the business achieves its objectives of servicing clients and generating a profit.
- The Services Manager must ensure the effective deployment and management of all technical staff.
- The Manager must also advise on the strategic direction the business must take and provide input to the Branch Manager with regards to staffing requirements and service delivery challenges.
- The Services Manager must also ensure that Corporate Governance is followed in the division and manage technical third party engagements.


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