Temporary Administrative

4 days ago


Rustenburg, South Africa iMasFinance Co-operative (Ltd) Full time

**Temporary Administrative / Member Support Assistant (Rustenburg: 3 to 4 months)**

**Job Purpose**:
Provide effective and efficient office, administrative and customer functions in the membership support / client service department. Position is at the iMasFinance Rustenburg Office
(Please note this job is for temporary a period of 3 to 4 months - a fixed term contract)

**Job Outputs**:

- Manage front desk & office administration
- Adherence to policies and procedures
- Resolve complaints received and manage customer service experience
- Maintain proper tracking of complaints
- Provide support to members, manage office, administration and clerical duties
- Office supplies & inventory levels; expense and costs record keeping
- Transferring of calls, taking of messages timeously and friendly
- Maintain and update office register for any items that need register
- Assist with managing asset register and records
- Ensuring office and front desk health and safety standard are maintained and treat people courteously
- Issue paid up letters and submit for approval
- Reconsolidation of accounts
- Perform document control
- Capturing of financial transactions
- Preparing of journals for transfers between lines of business
- Prepare and process journals
- Maintain internal and external relationships including members, colleagues and management
- Awareness of operational risks at workplace
- Adherence to Credit Policies and avoid Rollbacks
- Actions to mitigate risk/fraud
- All governance and legislative matters identified, agreed and adhered to
- Participate in peer and team learning initiatives
- Living the iMasFinance values
- Assist Manager with record keeping and administration of all office controllable expenses
- Order front office supplies
- Keep inventory of stock at optimal levels and manage asset register
- Keep updated records of office expenses and costs and report to m

**Qualifications**:

- Grade 12 with Mathematics and Accounting
- Office Administration Certificate

**Experience**:

- 2 years’ office administration experience
- Worked in a sales and customer service environment
- Knowledge of financial services and general financial products

**Knowledge and Skills**:

- Sales environment
- Listening skills
- Communication skills
- Multi-lingual including English
- Computer literate (MS office, Outlook & Excel)
- Problem solving skills
- Team player
- Must be able to perform under pressure
- Telephone etiquette



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