Temporary Administrator

**Position: Administrator - Rustenburg**

**Reporting To: Branch Manager**

**1. Skills & Attributes**:

- Excellent verbal & written communication skills
- Computer literate - Excel essential
- Listener experience advantageous
- Excellent telephone skills
- Strong organization and supervisory skills
- Solid attention to detail to ensure accuracy of information

**2. Job Function**:

- Check accuracy and completion of quotes and agreements received.
- Input of data on Listener, i.e. contract loading.
- Ensure that new Contracts & support documents are scanned to the central OTC office on a daily basis.
- Ensure that job cards & support documents are scanned to the central OTC office on a daily basis.
- Communication between sales reps, commission clerks and order acceptance clerks in HO.
- Collection of supporting documents for new clients and technical installations.
- Liaise with Sales Representatives on all installation requests.
- General adhoc duties.
- SOP’s must be upheld.
- Ensure SOX compliance at all times.
- Timeous Resolution of internal & external customer queries within the agreed departmental/business unit SLAs.
- Processing of Credit Note requests.
- Enable Transfer requests.
- Assist with Sub waiver admin requests.
- Assist with client liaison for walk in clients.
- Receipting of Payments by walk in clients.
- To provide telephonic & written communication (feedback) to bank and region as & when the queries are resolved.
- Ensure that the Big 5 principles are upheld at all times.
- Assist in the stock take process on a monthly basis.