Broker Consultant Mossel Bay

1 day ago

Johannesburg, South Africa Qunu Staffing Full time

**Broker Consultant: Mossel Bay (2 positions available)**:
**Title**
- Broker Consultant: Mossel Bay

**Department**
- 1L Distribution

**Job Type**
- Permanent

**Work Level**
- Skilled

**EE Position**
- No

**Salary**
- Market Related

**Location**
- Western Cape - Southern Suburbs (Cape)

**Description**

**RESPONSIBILITIES**

**Broker Customer Service**

Provide a quality service to Brokers, while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with queries and investigating and resolving customer problems. Ensure continuous enforcement of new and existing marketing strategies through Brokers/External Partner relationships. Ensure Brokers/External Partners are continuously up to date with regards to training, products and processes in order to drive sales and ensure adherence to business and statutory requirements. Ensure the 1Life distribution operating model delivers contracted services to new and existing Brokers/External Partners. Enhance Broker/External Partner relationships through continuous motivational sales support and recognition. Customer Relationships Development

**Customer Relationships Development**

Make or receive calls (by telephone) to allocated Brokers to generate additional leads and maintain existing ones. Act as a first point of contact for resolving broker queries and complaints. Effectively build, maintain and manage new and existing Broker/External Partner relationships, departmental relationships as well as relationships within the TIH Group. Proactively source new Brokers/External Partners, on-board, grow 1Life’s share of wallet within panel of Brokers/External Partners, provide ongoing support and servicing to Brokers/External Partners paneled. Facilitate the effective resolution of any Broker/External Partner queries or complaints as and when required

**Data Collection & Analysis**

Collate and analyse data using POL360 system to identify trends, opportunities and risks. Involves working independently. Monitor relevant information available in the POL360 system after each contact with a customer to ensure that the organisation maintains turn around time (TAT). Facilitate the effective resolution of any Broker/External Partner queries or complaints as and when required.

**Insights and Reporting**

Generate daily, weekly and monthly reports on broker contacts, as well as broker panel performance. Provide daily performance reports on incoming contacts and sales.

**Performance Management**

Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance (panel penetration, ensuring not more than 40% of lapse ratios and NTU ratios) of the Brokers/External Partners. Ensure quarterly targets are met and provide guidance to Brokers/External Partners to ensure sales targets are met.

**Work Scheduling**

Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done. Leverage all available information from Brokers/External Partners, the industry and internally to ensure constant review departmental processes, systems and protocols to improve efficiencies.

**Personal Capability**

Building Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Ensure up-to-date financial services industry and market knowledge, as well as internal products and processes are continuously maintained.

**Operational Compliance**

Develop knowledge and understanding of the organisation's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure. Manage & mitigate risks i.e. reputational, quality of business, commission, legislation and fraud, by ensuring sound business practice, procedures and controls are implemented and adhered to within panel of Brokers/External Partners.

**Behavioural Competency**

**Communicates Effectively**

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

**Customer Focus**

Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organisation to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.

**Ensures Accountability**

Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, lea

  • Strategic People Management Consultant

    3 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    About the RoleWe are seeking a Strategic People Management Consultant to join our team in Mossel Bay. This role will be responsible for the people agenda within a specific business unit and for the creation and implementation of a people plan aligned with the business.Responsibilities:Contribute to the execution of the business plan through the creation...

  • Broker Consultant

    6 days ago

    Johannesburg, South Africa Human Accent Ltd Full time

    Our client is an insurance administrator and they assist with the process flow of business between broker and insurer. The company is trusted, respected, and highly acclaimed. They pride themselves on being able to offer forward-thinking strategies and smart solutions, helping to achieve their client's goals. They have a vacancy available for a Broker...

  • Broker Consultant

    2 months ago

    Johannesburg, South Africa Monitor Administrators (Pty) Ltd Full time

    We are looking for a Short-Term Insurance Broker Consultant located in Johannesburg and employed with the express mandate of helping us increase our Market Share in Johannesburg and surrounding areas. This is to be achieved by way of signing on new Brokers and managing these new Broker Portfolios. - This role is ideal for an experienced insurance...

  • Broker Consultant

    2 weeks ago

    Johannesburg, South Africa Luelle Consulting Full time

    **Gauteng**, JHB - Western Suburbs** **R 300000 - R 360000 Annually Basic Plus Commission (Commission, Negotiable)** **FAIS / RE Financial Advisors/Broker Consultants - 360k pa + comm** **Randburg** **Financial Advisors / Broker Consultants** **Calling on Sales Consultants from financial Services with RE and FAIS***: - My client is paying above-average...

  • Broker Service Consultant

    1 month ago

    Johannesburg, South Africa Discovery Full time

    Achieve more than YOU BELIEVE Discovery – Umbrella Funds Broker Service Consultant About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...

  • Broker Consultant Northern Cape

    7 months ago

    Johannesburg, South Africa The Recruitment Council Full time

    Our client is looking for passionate, tech-savvy broker consultants looking to challenge the status quo and make a positive impact on brokers and their customers. Specific responsibilities include supporting the development of the client’s broker proposition, attracting, onboarding, activating and supporting independent brokers, and ultimately driving...

  • Broker Consultant

    2 weeks ago

    Johannesburg, South Africa Energy at Work Projects Full time

    Our client in the insurance business is seeking to hire a Broker Consultant the opportunity is for a service driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The...

  • Regional Broker Consultant

    2 weeks ago

    Johannesburg, South Africa Green Marble Recruitment Consultants Full time

    **Gauteng**, JHB - Northern Suburbs** **R 800 000 - R 1 000 000 Annually Cost To Company** **Minimum requirements**: *** - **Engineering Degree or Diploma in combination with 5 years of experience as a Broker Consultant / Underwriting Manager.** ***: ***: - **Min 5 years experience in the growth of allocated broker portfolio, broker portfolio loss ratio,...

  • Broker Consultant Manager Sandton

    2 weeks ago

    Johannesburg, South Africa The Recruitment Council Full time

    Join this insurance giant as a Broker Consultant Manager. You will be responsible for driving and growing sales from the traditional independent and corporate brokers through a team of dedicated personal relationship broker consultants, resulting in an increase in market share with this segment, ultimately driving profitable growth. Education: Grade 12/...

  • Broker Consultant: 1life

    6 days ago

    Johannesburg, South Africa Qunu Staffing Full time

    **Broker Consultant: 1Life (Final)** **Vocational Contributor Sales Key Account Sales** **BROKER CONSULTANT: 1LIFE (FINAL)** **JOB PURPOSE** Build, maintain and enhance relationships with new and existing External Partners and leveraging their partner relationships in order to deliver end-end business results to ensure optimal business...

  • Broker Consultant Kzn

    1 day ago

    Johannesburg, South Africa Qunu Staffing Full time

    **Title** Broker Consultant-KZN **Department** - 1L Distribution **Job Type** - Permanent **Work Level** - Skilled **EE Position** - No **Salary** - Market Related **Location** - Kwazulu Natal **Description** **BE UNSTOPPABLE** **RESPONSIBILITIES** **Broker Customer Service** Provide a quality service to Brokers, while identifying opportunities...

  • Lbs Broker Consultant

    2 weeks ago

    Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: **Purpose of the Job**: PPS Life Broker Services has an opportunity for a service-driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The...

  • Broker Consultant Durban

    7 months ago

    Johannesburg, South Africa The Recruitment Council Full time

    Join our client a leading Financial Services Giant as a Broker Consultant. - Create valuable business partnerships to enhance the business. - Manage a panel of Brokers in your allocated area. - Prospecting, negotiating & Closing skills. - Assist with the on-boarding process and relationship management. - Provide growth, maintenance, and correct support to...

  • Broker Consultant

    6 days ago

    Johannesburg, South Africa Sanlam Full time

    Who we are Safrican is a respected life insurer with a footprint in South Africa and a subsidiary in Eswatini. Safrican has over 2 million principle lives covered and more than 7 million lives assured, The Company has grown from strength to strength since 2004. Purpose The main purpose of this position is to support the group sales strategy and business plan...

  • Broker Consultant

    3 months ago

    Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: PPS External Distribution has an opportunity for a service driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The Broker Consultant must...

  • Broker Consultant: Limpopo

    5 days ago

    Johannesburg, South Africa Isilumko Staffing Full time

    Recruiting an established **Broker Consultant** for a perm position in **Limpopo - Burgersfort**. The main objectives of this position are to recruit, maintain and develop brokers and achieve set targets. Matric - Diploma/Degree/Long-Term Insurance qualification (qualification recognized by the FSCA) - Technical/Legal Certification - Regulatory Examination...

  • Broker Solution Consultant(Bsc)

    4 days ago

    Johannesburg, South Africa Boardroom Appointments Full time

    Gauteng , JHB - Central R 18 000.00 Monthly (Market related) (Negotiable) Nationwide Insurance company is looking for a Broker Solution Consultant ( BSC) in all regions of Gauteng. **Qualifications and Skills**: - RE 5 (essential minimum). - Marketing and sales or financial advisor degree or related tertiary qualification Would be preferred. -...

  • Broker Consultant

    5 months ago

    Johannesburg, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...

  • Broker Consultant

    3 months ago

    Johannesburg, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...

  • Broker Consultant

    3 months ago

    Johannesburg, South Africa Metropolitan Life Full time

    Introduction Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also...