Regional Broker Consultant
2 weeks ago
**Gauteng**, JHB - Northern Suburbs**
**R 800 000 - R 1 000 000 Annually Cost To Company**
**Minimum requirements**:
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- **Engineering Degree or Diploma in combination with 5 years of experience as a Broker Consultant / Underwriting Manager.**
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- **Min 5 years experience in the growth of allocated broker portfolio, broker portfolio loss ratio, and account management and advice.**
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**Duties and responsibilities**:
**Growth of allocated broker portfolio**
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- **Promote and market the company and its solutions to brokers to influence the sale of our products.**
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- **Assist in identifying new potential brokers and opportunities for business growth.**
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- **Continuously analyse competitor strategies and ensure knowledge is current on competitor activity, new products, and services.**
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- **Initiate and manage marketing drives to secure profitable, quality new business from brokers.**
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- **Establish and maintain business relationships to grow market share with existing brokers.**
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- **Facilitate the sales process by providing quotes in a timely manner and ensuring that brokers deal with the correct channels.**
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- **Prepare, interpret, and present customer financial performance and other relevant. information to enhance customer understanding and facilitate decision-making.**
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- **Contribute to continuous innovation through the development, sharing, and implementation of new ideas and involvement of colleagues.**
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- **Portfolio budgeting in conjunction with short-term targets.**
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**Broker portfolio loss ratio**
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- **Maintain acceptable quality of business and manage the risk of such business.**
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- **Make recommendations to improve the loss ratios of assigned portfolios.**
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- **Positively influence the management of risk and offer specialist support where required.**
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**Account Management**
- **Review segment profit/growth results and trends to recommend and implement action plans to improve productivity, profitability, growth, and the quality of underwriting results.**
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- **Negotiate renewal discussions with broker partners and where required impose risk preventative measures.**
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- **Ensure compliance with rating, underwriting principles, and reinsurance requirements.**
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**Positive intermediary engagement**
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- **Drive customer service delivery to ensure that brokers receive appropriate advice and after-sales service.**
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- **Ensure that customer queries are used as a mechanism to improve customer service and business processes.**
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- **Deliver training to brokers to ensure their understanding of the company’s products and services.**
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- **Ensure that the company processes and policies are always adhered to and represent the company in a professional, business-like manner.**
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- **Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance customer service delivery.**
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- **Build and maintain relationships with internal and external stakeholders.**
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- **Make recommendations to improve customer service.**
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- **Participate and contribute to a positive work culture.**
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For more information please contact:
**Adel Visser
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