Portuguese Assistance Coordinator

5 months ago


Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

International Assistance Coordinators (ACO) with Portuguese & English language skills

Company. is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers.

Being a member of our team, you are responsible for assisting and helping travelers worldwide in difficult situations. The main tasks are contact with our clients, the patients, hospitals, ambulance companies, tour operators, and others - the main aim of balancing this communication flow, is to arrange the medical or travel need for the insured policyholder.

We are searching for reliable, open-minded, and flexible team players with the ability to analyse a situation and find a solution.

We are currently looking for Portuguese speakers to fulfill the position of Assistance Coordinator (ACO)

**Start** **date: As soon as possible.**

Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations

Work closely with medical professionals internally and externally

Job Requirements:
Portugues speaker with full professional fluency, also in English

Pro-active and performing well under pressure

Flexible and open-minded to ongoing changes and training

Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism will be an advantage

**Requirements**:
Matric or higher

Competent computer user skills in Microsoft Office tools

Must be able to work in shifts.

SA VISA secured already, ideally

**We offer**:
A background of a stable, global company

Training based on international professional know-how, systems, and various training platforms

21 days leave per year

Free basement parking

**Remuneration**:
Basic salary: R16,000.00

Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days)

Pension Annuity: 10% (on top of base salary) after the 6 months of employment

13th check = a quarterly performance bonus

21 days of leave

**Other benefits to be discussed in the interview.


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