Portuguese Assistance Coordinator
5 months ago
International Assistance Coordinators (ACO) with Portuguese & English language skills
Company. is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers.
Being a member of our team, you are responsible for assisting and helping travelers worldwide in difficult situations. The main tasks are contact with our clients, the patients, hospitals, ambulance companies, tour operators, and others - the main aim of balancing this communication flow, is to arrange the medical or travel need for the insured policyholder.
We are searching for reliable, open-minded, and flexible team players with the ability to analyse a situation and find a solution.
We are currently looking for Portuguese speakers to fulfill the position of Assistance Coordinator (ACO)
**Start** **date: As soon as possible.**
Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
Work closely with medical professionals internally and externally
Job Requirements:
Portugues speaker with full professional fluency, also in English
Pro-active and performing well under pressure
Flexible and open-minded to ongoing changes and training
Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism will be an advantage
**Requirements**:
Matric or higher
Competent computer user skills in Microsoft Office tools
Must be able to work in shifts.
SA VISA secured already, ideally
**We offer**:
A background of a stable, global company
Training based on international professional know-how, systems, and various training platforms
21 days leave per year
Free basement parking
**Remuneration**:
Basic salary: R16,000.00
Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days)
Pension Annuity: 10% (on top of base salary) after the 6 months of employment
13th check = a quarterly performance bonus
21 days of leave
**Other benefits to be discussed in the interview.
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