Operations Manager

4 weeks ago


Polokwane, South Africa Aramex Full time

KEY RESPONSIBILITIES
- Manage the operational excellence of the Polokwane Operations.
- Deliver sustainable cost benefits to the business.
- Ensure that all operational aspects are managed in accordance with company requirements
- Manage and deliver projects within time and budget when required.
- Interact with Sales and create a pro-active working relationship to enable us to deliver world class service.
- Manage the operations and any other tasks required to meet company requirements
- Implement and meet agreed KPIfs.
- Develop a culture of pride and excellence in your area of responsibility.
- Ensure that agent SLAfs are met and enforced.
- Manage all assets under your control correctly.
- Effective and efficient management of collections and deliveries
- Compile Route Optimization reports as well as SLA reports
- Monitoring of the collection and delivery performance
- Problem identification, analysis and implementation of solutions
- Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
- Monitoring and ensuring the safety and security of staff

MINIMUM REQUIREMENTS
- Matric (Grade 12)
- Tertiary qualification in Logistics is advantageous
- Must have a valid Code 8 Driverfs license
- Must have at least 5 yearsf experience in Operations
- Must have minimum 2 years management experience

SKILLS
- Communication - Written & Verbal
- Planning, organising and time management
- Problem solving
- Flexibility
- Leadership

COMPETENCIES
- Communication (Verbal & Written)
- Planning & Organising
- Adaptability
- Decision making
- Problem analysis

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


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