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Supervisor (Gutter Cleaning)

2 months ago

Stellenbosch, South Africa Tsebo Group Full time

**About Us**:
Tsebo Facilities Solution is looking for a Gutter Cleaning Supervisor who will be responsible to oversee and coordinate the cleaning and maintenance of gutters to ensure proper water drainage and prevent damage to buildings

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- **Task Allocation**: Efficiently assign tasks to team members and ensure that all gutter cleaning jobs are completed according to schedule.
- **Staff Performance**: Monitor, coach, and support the team to ensure high-quality work and adherence to safety protocols.
- **Motivation & Training**: Provide ongoing training and motivation to the team to improve efficiency and ensure proper use of tools and techniques.
- **Planning and Scheduling**: Create and manage work schedules to ensure that all gutter cleaning and maintenance tasks are performed on time, particularly before peak seasons like autumn or rainy periods.
- **Resource Allocation**: Ensure that the necessary tools, equipment, and manpower are available and effectively utilized for each job.
- **Site Inspections**: Conduct thorough inspections of gutters and downspouts to assess their condition and identify potential issues like blockages, leaks, or structural damage.
- **Reporting**: Prepare detailed inspection reports outlining any problems detected and provide recommendations for repairs or further maintenance.
- **Standard of Work**: Ensure that all gutter cleaning and maintenance tasks meet company quality standards and client expectations.
- **Time Efficiency**: Monitor time spent on each task to ensure jobs are completed efficiently without compromising quality.
- **Safety Procedures**: Ensure that the team strictly adheres to safety standards, particularly when working at heights or in hazardous conditions.
- **Risk Assessment**: Regularly assess and mitigate potential risks, including ensuring the proper use of personal protective equipment (PPE) and maintaining safety protocols like ladder handling and fall protection.
- **Client Interaction**: Serve as the main point of contact for clients, providing updates on the progress of the cleaning jobs and addressing any concerns or questions.
- **Problem Resolution**: Handle complaints and service issues professionally, ensuring customer satisfaction and maintaining strong client relationships.
- **Tool and Equipment Maintenance**: Ensure all gutter cleaning tools, ladders, and safety equipment are in good working condition. Arrange for repairs or replacements when needed.
- **Inventory Management**: Maintain a record of supplies and equipment and ensure that the team has the necessary materials for each job.
- **Job Completion Reports**: Accurately document completed jobs, including before-and-after assessments, to keep track of work progress and ensure accountability
- **Maintenance Logs**: Maintain detailed records of gutter inspections, repairs, and cleaning schedules for future reference and client communication.
- **Time and Resource Optimization**: Ensure that jobs are completed on time and within budget, avoiding overtime and unnecessary expenditure on equipment or materials
- **Performance Reviews**: Conduct regular performance reviews of the team and processes to identify areas for improvement.
- **Innovation**: Introduce new techniques or technologies to improve gutter cleaning processes, reduce time, or increase work quality.
- **ISO 9001; 14001 & 18001 - Quality, Environmental and Health & Safety Standards**: Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.

**Skills and Competencies**:

- Understanding gutter systems, downspouts, drainage and waterproofing
- Knowledge of basic construction and maintenance tools
- Strong supervisory and team management skills to guide the cleaning crew
- Abillity to allocate tasks, monitor performance, and ensure timely completion of cleaning schedules
- Ability to trouble shoot gutter related issues, such as identifying causes of water damage or drainage problems
- Capable of making quick decisions regarding repairs or alternative cleaning techniques
- Incident / Accident Investigations
- OHS Act Requirements
- Environmental Act Requirements
- National Building Regulations
- Labour Relations
- Risk Assessments
- Report writing
- Knowledge of tools and material