Housekeeping Supervisor
5 months ago
Hotel in Bantry Bay is looking for a is looking for a Housekeeping Supervisor to assist on a day-to-day basis with all the responsibilities of the Housekeeping Department.
**Responsibilities**:
- Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
- Perform regular inspections of laundry, public areas, and lodges
- Manage, support and assist housekeeping personnel as required
- To ensure that all housekeeping personnel are being briefed on their daily duties
- Lead by example with appearance and personal hygiene
- Ensure that the cleanliness, hygiene and sanitation of rooms and public areas
- Ensure that all repair and maintenance problems that need attention are reported
- Always maintain a positive attitude and a courteous and professional demeanour
- Anticipate and respond to all guest needs quickly, efficiently and courteously
- Ensure that any guest complaints are resolved quickly
- Ensure that monthly stock takes are carried out
**Requirements**:
- Grade 12
- Preferably 2-4 years previous housekeeping supervisor experience
- Ability to coordinate & lead the housekeeping team
- Ability to motivate team
- Attention to detail
- Be alert and innovative
- Good computer and administration skills
- Ability to cope under pressure
- Written and verbal communication skills
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