Portfolio Manager Operations Support

6 months ago

Modderfontein, South Africa AECI Full time

Identifying opportunities for new services/products.
- Developing and implementing strategies for relevant portfolio growth.
- Develop continuous improvement practices to ensure accuracy and efficiency of processes
- Writing marketing requirements documents (MRDs) and product requirement documents (PRDs)
- Managing the entire lifecycle of services/products from ideation to retirement.
- Implementing effective product launch strategies.
- Planning for product enhancements and updates.
- Co-ordinate trial/project processes in newly identified areas to ensure successful delivery of required trial outcomes and change management
- Working with Research & Development and other technical departments to finalise product and functional specifications
- Prescribing optimal revenue and profitability targets to the sales force.
- Monitoring and controlling costs associated with portfolio management.
- Maximising the return on investment for each service/product.
- Providing relevant product, equipment and spares pricing within quotations to customers if required
- Manage budget allocation for portfolio initiatives.
- Monitor and control costs within the assigned portfolio.
- Conducting market research to understand industry trends.
- Analysing competitive landscapes and positioning the portfolio accordingly.
- Identifying initiatives to support target markets and customer segments.
- Engage directly with customers to gather feedback.
- Resolve operational issues and address customer concerns.
- Implementing improvements based on customer feedback.
- Identify and address operational risks associated with the portfolio.
- Implement contingency plans to mitigate potential issues.
- Monitoring external factors that may impact the portfolio.
- Comply with governance and established policies, systems, procedures and practices
- Comply with Safety, Health and Environment standards
- Collaborating with sales, marketing, operations, and other departments.
- Ensuring effective communication and coordination within AECI Mining.
- Facilitating teamwork to achieve portfolio objectives.
- Running alpha/beta programs and capturing early customer feedback
- Co-ordinate product training/support within deployed regions/subsidiaries
- Participate in Risk assessments on any new ideas and or hazardous operations
- Product consultations and investigations
- Product Application knowledge and support (Package Explosives, Bulk Explosives, Boosters and Initiating Systems)
- Lead and motivate cross-functional teams within the portfolio.
- Facilitate effective communication and collaboration.

**Qualifications & Experience**:

- BSc, BCom or BEng degree, MBA
- Qualified assessor
- At least 5 years mining or related experience
- Knowledge of AECI Mining Explosives' products, equipment and services
- Knowledge of mining conditions, extreme or standard
- Explosives Engineer
- Working knowledge of SAP system
- Knowledge of the OHS Act, Explosives Act and the MHSA.
- Knowledge of mining explosives industry and products
- Field experience in the use of relevant products and services
- Product and service training facilitation ability
- Customer relationship management ability
- Financial acumen and data analysis ability
- Development of marketing packs
- Advanced MS Excel knowledge
- Project management is advantageous

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