Outlet Manager

4 days ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

This very popular wine estate is seeking an energetic, dynamic restaurant manager to be responsible for managing and organizing the daily restaurant operations with a goal of controlling costs and providing a high-quality experience to customers. Areas of operation range from personnel management, waiting staff coordination and inventory management. You should be passionate about hospitality, have strong leadership skills, and show attention to detail.

**Duties/Responsibilities**:

- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Ensures compliance with alcoholic beverage regulations.
- Manages inventory and purchases food and beverage supplies.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
- Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
- Collaborates with F&B Manager and Executive Chef to develop appetizing menus.
- Maintains sales records and tracks cash receipts.
- Prepares and submits operations reports and other documentation requested by the regional manager.
- Performs other duties as assigned from time to time.

**Requirements, Experience & Qualifications**:

- A recognized qualification in Hospitality is preferred;
- 3-5 years of food and beverage service industry experience required;
- Must have a passion for great service, wine and food; and
- Must have his own transportation.



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