Front Office Assistant

3 weeks ago


Johannesburg, South Africa Gallo Manor Lodge Full time

The position is for an upmarket guest house in the Sandton area:

- Has nine rooms.
- Caters for business and leisure travellers (both international and local)

**Main Duties**
- Checking in and out of guests.
- Payments via eft, card machine and via the travel IT system.
- Making bookings via the Nightsbridge system.
- Updating of changes on the Nightsbridge system.
- Conference bookings and quotations.
- Liaise with travel agents and maintain relations to keep bookings coming in.
- Organise guest lunches and dinner.
- Quotations via the QuickBooks system.
- Invoicing via the QuickBooks system.
- Overflow bookings and coordination.
- Shuttle bookings and quotations and coordination with driver for pick ups and drop off.
- Telephone answering.
- Checking guests as they arrive and welcoming them.
- Assisting guests as they check out.
- Ensuring rooms are ready prior to guests checking in.
- Checking bar fridge stock usage by guests and invoicing them.
- Control of Bar stock and ordering.
- Oversee maintenance calls - Plumber, Electrician, Technicians - Cameras, boreholes, aircon, DSTV and TVs etc
- Stock Control & Ordering of supplies.
- Supervise the gardeners and repairmen.
- Ensure the Front Office area is neat and clean.
- Ensure Front Office music is always on.

Pay: R5 000,00 - R7 000,00 per month

**Education**:

- Certificate (required)

**Experience**:

- hotel or hospitality or guest house: 3 years (required)

Application Deadline: 2024/06/16



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